Service Technician - Broadstone Westgate

Greystar•Glendale, AZ
•Onsite

About The Position

This position performs technical and mechanical work to ensure the buildings, grounds, amenities, and common areas of the property meet company standards for cleanliness, appearance, safety, and functionality. The technician handles resident service requests and preventive maintenance, prepares vacant apartments for new residents, maintains supplies and documentation, and helps keep common areas and grounds in good condition. The role also supports safety practices, cost control, property inspections, and oversight of contractor work as needed. The position requires working indoors and outdoors in all weather conditions and following a flexible schedule that includes taking call during evenings, weekends, and holidays. Travel may occasionally be required to assist other properties or attend training and business meetings.

Requirements

  • All Service Technicians must hold certifications required by applicable state and local jurisdictions.
  • A valid driver’s license is required to operate a golf cart on the property when applicable, depending on property size.
  • Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
  • Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Ability to work a flexible schedule that includes taking call during evenings, weekends, and holidays.
  • Ability to travel as needed to assist other properties or attend training classes and business meetings.

Nice To Haves

  • EPA Type 1 and II or Universal certification for refrigerant recycling; applies to Certified Service Technicians.

Responsibilities

  • Complete assigned resident work orders and preventive maintenance by diagnosing problems and making repairs in accordance with company policies, procedures, safety standards, and code requirements.
  • Prepare vacant apartments for leasing and move-in by completing pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
  • Track maintenance inventory, return unused items to their established locations, and notify the maintenance supervisor when supplies need to be reordered.
  • Complete service-request documentation and other paperwork accurately and on time.
  • Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
  • Support cost-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
  • Follow safety and risk-management policies, participate in routine safety meetings, complete required OSHA and other safety training, and promptly and accurately report accidents and incidents.
  • Periodically inspect work performed by contractors, vendors, and other service providers to verify quality, materials, services, scope, and specifications.
  • Assist with routine and periodic property inspections to identify safety and risk concerns, maintain the property in good repair, and communicate physical needs to management.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits; low or free basic medical costs for employee-only coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
  • Birthday off after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The role may be eligible for weekly, monthly, and/or quarterly bonus programs; eligibility and compensation may vary.
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