Service Technician - Broadstone Ascend

Greystar Management Services•Avondale, AZ
•Onsite

About The Position

This position performs technical and mechanical work to ensure the buildings, grounds, amenities, and common areas of the property meet company standards for cleanliness, appearance, safety, and functionality. The technician completes resident service requests and preventive maintenance, prepares vacant apartments for leasing and move-ins, maintains supplies and records, and helps keep property grounds and common areas in good condition. The role also supports safety, risk management, contractor oversight, and property inspections. The technician may need to travel to other properties or attend training and business meetings, and must be able to work a flexible schedule that includes on-call duties during evenings, weekends, and holidays.

Requirements

  • All Service Technicians must hold certifications required by applicable state and local jurisdictions.
  • A valid driver’s license is required to operate a golf cart on property, depending on property size and applicability.
  • Ability to work a flexible schedule, including taking on-call duties during evenings, weekends, and holidays.
  • Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
  • Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Travel may be required to assist other properties, attend training, business meetings, or fulfill job responsibilities.

Nice To Haves

  • EPA Type I and II or Universal certification for refrigerant recycling (applies to Certified Service Technicians).

Responsibilities

  • Complete resident-requested work orders and preventive maintenance by diagnosing problems and making repairs according to policies, procedures, safety standards, and code requirements.
  • Prepare vacant apartment homes for leasing and move-ins by completing pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting finished work.
  • Track maintenance inventory, return unused materials and equipment, and notify the maintenance supervisor about reordering needs.
  • Complete service-request documentation and other paperwork accurately and promptly.
  • Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
  • Support cost-control efforts by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
  • Attend and participate in routine safety meetings, complete required OSHA and other safety training, and promptly and accurately report accidents and incidents.
  • Periodically inspect contractors’ and vendors’ work to verify that work, materials, and services meet required quality standards, scope, and specifications.
  • Assist with routine and periodic property inspections to identify safety and risk-management concerns, maintain the property, and communicate physical needs to management.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits.
  • Low-cost (free basic) employee medical coverage for employee-only plans.
  • Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and employees receive their birthday off after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The position may be eligible for onsite property bonus programs, depending on applicable circumstances.
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