Service Technician - Broadstone Westgate

Greystar Management Services•Glendale, AZ
•Onsite

About The Position

This position performs technical and mechanical work to ensure the physical aspects of buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The technician completes resident service requests and preventive maintenance, prepares vacant apartments for leasing and move-ins, tracks maintenance supplies and equipment, documents work, and helps maintain grounds and common areas. The role also supports cost control, safety and risk-management practices, contractor quality checks, and routine property inspections. The position may require travel to other properties or training and business meetings. Technicians must be able to work a flexible schedule that includes taking call during evenings, weekends, and holidays. Benefits listed apply to full-time employees and include medical, dental, vision, disability, and life insurance; paid time off; potential onsite housing discounts; a sabbatical after 10 years of service; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; and additional voluntary benefits.

Requirements

  • EPA Type 1 and II or Universal certification for refrigerant recycling applies to Certified Service Technicians.
  • Required certifications for the applicable state and local jurisdictions.
  • A valid driver’s license to operate a golf cart on the property when applicable, depending on property size.
  • Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions.
  • Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Ability to work a flexible schedule that includes taking call during evenings, weekends, and holidays.

Responsibilities

  • Complete work orders from resident service requests and perform preventive maintenance by diagnosing problems and making repairs in accordance with company policies, safety standards, and code requirements.
  • Prepare vacant apartments for leasing and move-ins by completing pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
  • Follow procedures for obtaining and managing maintenance materials, supplies, equipment, tools, and other items; track inventory, return unused items, and notify the maintenance supervisor of reordering needs.
  • Complete service-request documentation and other paperwork accurately, completely, and on time.
  • Help maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
  • Support cost-control programs by repairing rather than replacing parts when possible, using supplies responsibly, and using tools and equipment correctly.
  • Follow safety and risk-management policies, participate in routine safety meetings and required training, and promptly and accurately report accidents and incidents.
  • Periodically inspect work performed by contractors, vendors, and other service providers to confirm it meets quality standards, scope, and specifications.
  • Assist with routine and periodic property inspections, identify safety and repair concerns, and communicate the property’s physical needs to management.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits.
  • Low-cost (free basic) medical coverage for employee-only coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
  • Birthday off after one year of service.
  • Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave.
  • Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.
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