Service Technician

Thermogenics • Cincinnati, OH

1d • Onsite

About The Position

A fully qualified Service Technician performs start-up services, troubleshooting, and repairs on natural gas- and light oil-fired industrial boilers in the field at customer sites. The technician professionally maintains, troubleshoots, repairs, and installs commercial and industrial equipment while building positive customer relationships. The role includes on-site installation, upgrades, preventative and corrective maintenance, repairs, testing, and emergency standby coverage on a rotating basis. The schedule is Monday to Friday, mainly 7:30 a.m. to 4:00 p.m., with some evening, weekend, and overtime work as required. Travel to customer sites is required, with occasional but limited overnights.

The company provides a truck, cellphone, training, benefits, and competitive wages. It offers a permanent full-time position and describes itself as a growing company focused on parts, 24/7 service support, and rental equipment for industrial, commercial, and institutional customers across North America. Thermogenics manufactures coiled-tube steam, hot-water, and thermal-fluid boilers and related equipment.

Requirements

• Electro-mechanical troubleshooting experience.
• At least 5 years of experience working as a service technician in a related industry.
• Experience working on commercial or industrial boiler systems.
• Knowledge of electrical and hydraulic systems and an understanding of gas and oil combustion.
• Ability to read and understand prints, drawings, and technical bulletins.
• Basic computer skills to complete service reports and logs.
• Valid driver’s license with a clean driving record.
• Must meet company requirements with respect to general qualifications.
• Ability to travel to customer sites, including occasional but limited overnight travel.

Responsibilities

• Lead on-site installation, start-ups, upgrades, preventative and corrective maintenance, repairs, and testing.
• Use test equipment, meters, and mechanical skills to fire boilers and related equipment and verify proper operation before and during installation.
• Diagnose errors and technical problems, determine appropriate solutions, and make recommendations to customers.
• Complete field service reports, start-up reports, warranty forms, technical recommendation forms, and other documentation.
• Ensure truck inventory aligns with the recommended parts list.
• Promote upgrades, parts sales, and new and rental boiler sales.
• Perform basic electrical and mechanical repairs on boilers and auxiliary equipment.
• Develop and maintain customer relationships and professionally represent and promote Plains Mechanical Services.
• Participate in emergency standby call on a rotating basis.

Benefits

• Possible relocation allowance for the right candidate
• Competitive compensation
• Company truck
• Paid overtime when evening or weekend work is required
• Co-pay benefit plan covering employee health and life insurance, AD&D, short- and long-term disability, hospital coverage, prescription drugs, healthcare, and dental care, with access for spouse and family
• 401(k) with employer match that doubles the employee’s 2% contribution
• Training
• Cellphone

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed