Service Technician

Shape Technologies Group • Auburn Hills, MI

10d • Onsite

About The Position

To provide legendary customer service of SPA robotic systems in support of our customer expectations and SPA Corporate Mission and Goals. Complete customer support of SPA equipment both at SPA and at customer sites across North America.

Requirements

• Excellent written and verbal communication skills.
• Willingness to travel.
• General mechanical knowledge.
• General electrical knowledge.
• Programming and/or troubleshooting knowledge of Fanuc robots (another robot brand knowledge is a plus).
• Computer skills including MS Office and basic DOS commands.
• “Whatever it takes” type of attitude.
• High School Diploma/GED

Nice To Haves

• Another robot brand knowledge is a plus.

Responsibilities

• Operate SPA 24-hour Hotline support.
• SPA daytime phone support.
• Robot preventative maintenance.
• SPA system preventative maintenance.
• Robot path programming.
• Robot mechanical troubleshooting and repairs.
• SPA system mechanical troubleshooting and repairs.
• Robot electrical troubleshooting and repairs.
• SPA system electrical troubleshooting and repairs.
• Robot software troubleshooting.
• SPA system software troubleshooting.
• Customer training.
• Maintaining excellent customer relations.
• Travel across North America.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED