Service Technician - Bent Tree Oaks

Greystar Management Services•Addison, TX

5d•Onsite

About The Position

The Service Technician performs technical and mechanical work to ensure the property’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests and preventative maintenance, prepares vacant apartments for leasing and move-ins, manages maintenance materials and documentation, and helps maintain common areas. It also supports cost control, safety, inspections, and quality checks of work performed by service providers. The position requires a flexible work schedule that includes taking call during evenings, weekends, and holidays. Work may involve travel to other properties or to attend training and business meetings. The technician works indoors and outdoors in all weather conditions and must be able to perform the physical tasks described in the posting.

Requirements

For Certified Service Technicians, EPA Type I and II or Universal certification for refrigerant recycling is required.
All Service Technicians must have certifications required by applicable state and local jurisdictions.
A valid driver’s license is required to operate a golf cart on the property when applicable.
Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Ability to travel occasionally or regularly as needed for other properties, training, business meetings, or job responsibilities.

Responsibilities

Complete work orders from resident service requests and perform preventative maintenance by diagnosing problems and making repairs according to policies, procedures, safety standards, and code requirements.
Prepare vacant apartments for leasing and move-ins by completing pre-move-out inspections, making punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance work, and inspecting finished work.
Track and manage maintenance materials, supplies, equipment, and tools; return unused items and notify the maintenance supervisor when reordering is needed.
Complete service-request documentation and related paperwork accurately and on time.
Maintain grounds, common areas, and amenities by removing debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
Support cost-control efforts by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Follow safety and risk-management policies, participate in routine safety meetings, complete required safety training, and promptly and accurately report accidents and incidents.
Periodically inspect contractors’ and vendors’ work to verify that quality, materials, services, scope, and specifications meet requirements.
Assist with routine and periodic property inspections, identify safety and repair concerns, and communicate the property’s physical needs to management.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only plans.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.