Service Technician - Bent Tree Oaks

Greystar•Addison, TX

7d•Onsite

About The Position

This position performs technical and mechanical work to ensure the buildings, grounds, amenities, and common areas of the property meet company standards for cleanliness, appearance, safety, and functionality. The technician handles resident service requests and preventive maintenance, prepares vacant apartments for new residents, maintains supplies and service documentation, and assists with upkeep and inspections of the property. The role may also involve reviewing contractor work and supporting safety and expense-control programs. The position requires working indoors and outdoors in all weather conditions, handling physical tasks such as climbing, bending, carrying, and working in confined spaces, and following a flexible schedule that includes on-call work during evenings, weekends, and holidays. Some travel may be required to support other properties or attend training and business meetings.

Requirements

Certified Service Technicians must hold EPA Type I and II or Universal certifications for refrigerant recycling.
All Service Technicians must hold certifications required by state and local jurisdictions.
A valid driver’s license is required to operate a golf cart on the property when applicable.
Ability to stand, walk, or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including taking on-call shifts during evenings, weekends, and holidays.
Ability to travel occasionally or regularly as needed to assist other properties, attend training, or attend business meetings.

Responsibilities

Complete resident-requested work orders and preventive maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Prepare vacant apartment homes for leasing and move-ins by inspecting units, creating maintenance punch lists, scheduling vendors, obtaining supplies, completing tasks, and inspecting finished work.
Track maintenance inventory, return unused items, and notify the maintenance supervisor when items need to be reordered.
Complete service-request documentation and other paperwork accurately and on time.
Maintain grounds, common areas, and amenities by removing debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
Support cost-control efforts by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Attend and participate in routine safety meetings, complete required OSHA and other safety training, and promptly and accurately report accidents and incidents.
Periodically inspect work performed by contractors, vendors, and service providers to verify that it meets applicable quality, scope, and specification requirements.
Assist with routine and periodic property inspections to identify safety and risk-management concerns, maintain the property, and communicate physical needs to management.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or free basic medical costs for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discounts at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.