Service Technician - Altaire, Arlington, VA

Greystar Management Services•Arlington, VA
•Onsite

About The Position

The Service Technician performs technical and mechanical work to ensure the property’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests, preventive maintenance, apartment make-ready work, inventory and documentation, and general upkeep of the property. The position requires following established policies, procedures, safety standards, and code requirements. It also includes supporting cost-control efforts, participating in safety practices, and, as needed, inspecting vendor work and helping identify property safety and maintenance concerns.

Requirements

  • Service Technicians must hold certifications required by applicable state and local jurisdictions.
  • For Certified Service Technicians, EPA Type I and II or Universal certification for refrigerant recycling is required.
  • A valid driver’s license is required to operate a golf cart on the property when applicable.
  • Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.
  • Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions.
  • Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

  • Complete resident-requested work orders and preventive maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
  • Prepare vacant apartments for leasing and move-ins by completing pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
  • Track maintenance inventory, return unused supplies and equipment to designated locations, and notify the maintenance supervisor of reordering needs.
  • Complete service-request documentation and other paperwork accurately, completely, and on time.
  • Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
  • Support cost-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
  • Attend and participate in routine safety meetings, complete required OSHA and other safety training, and report accidents and incidents promptly and accurately.
  • Periodically inspect contractor, vendor, and service-provider work to verify quality, materials, services, scope, and specifications.
  • Assist with routine and periodic property inspections, identify safety and risk-management concerns, help keep the property in good repair, and communicate physical property needs to management.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits.
  • Low-cost or free basic employee-only medical coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
  • Birthday off after one year of service.
  • Additional vacation accrued with tenure.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave.
  • Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.
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