Service Technician - The Lodges of East Lansing
About The Position
The Service Technician is a member of the property’s facilities maintenance team and reports to the Service Manager or Senior Service Manager. The role involves performing maintenance tasks, completing work orders, and supporting preventative maintenance to keep the property well-maintained for residents. The ideal candidate is detail-oriented, safety-conscious, and committed to cleanliness, with residential facilities maintenance experience and the ability to support a variety of maintenance tasks. The position provides opportunities to gain certifications and develop facilities maintenance skills through on-the-job training and support for nearby properties. The role operates in a professional environment with usually moderate noise. It is subject to an after-hours on-call rotation, and the employee must be available to respond and prepare for inclement weather situations, as applicable. Certain activities may be photographed or recorded for quality control or training; compliance with the Photo, Video and Voice Recording Policy is a condition of employment.
Requirements
- Experience in residential facilities maintenance.
- Ability to perform the essential duties satisfactorily, subject to reasonable accommodations.
- Must be available for an after-hours on-call rotation and to respond and prepare for inclement weather situations, as applicable.
- Ability to talk and hear; stand, walk, use hands to handle or feel objects, and reach with hands and arms regularly.
- Ability to occasionally sit, climb or balance, and stoop, kneel, or crouch.
- Ability to lift and/or move up to 50 pounds.
- Close, distance, color, and peripheral vision; depth perception; and ability to adjust focus.
Responsibilities
- Perform work orders in a timely manner while ensuring quality and efficiency.
- Close out work orders in the system, including using system tools for tracking.
- Assist with the property turn process and coordinate with vendors for efficient execution.
- Perform assigned preventative maintenance tasks to maintain property operations.
- Inspect public areas and resident apartments to ensure maintenance standards are met and sustained.
- Safely operate, maintain, and repair facility equipment in accordance with safety protocols and best practices.
- Escort vendors on-site and facilitate their work as needed.
- Keep the shop, storage, and back-of-house areas clean and orderly, with tools and supplies organized.
- Assist with coordinating vendor services such as snow removal and landscaping.
- Assist with curb appeal, trash collection, and cleaning as assigned.
- Perform other duties assigned by the supervisor.
- Represent American Campus and act as a liaison in all interactions.
- Pick up trash as part of maintaining pride in the community.
Benefits
- Dental insurance
- Vision insurance
- 401(k) with employer matching
- Medical and dependent care flexible spending accounts (FSA)
- Life insurance
- Sick leave
- Paid time off
- Paid pregnancy and childbirth leave
- Paid paternity leave
- Health insurance
- Health savings account (HSA) with employer matching
- Short-term and long-term disability
- Preferred membership pricing at local and national companies
- CoreGiving volunteer days
- Referral program
- Charity matching program
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
