Service Technician - Beverage & Espresso

RSI•Mesquite, TX

About The Position

RSI Texas, LLC is seeking a Service Technician to repair, maintain, install, and refurbish commercial beverage-related food service equipment, including coffee, tea, juice, and espresso machines, in the Dallas-Fort Worth Metroplex. Technicians receive a company van stocked with appropriate inventory, a gas card, a work cell phone, and a tablet for documenting service work. The role may suit candidates with mechanical training in areas such as automotive, plumbing, or electrical work who are interested in learning beverage equipment service. RSI provides ongoing paid training and opportunities for career advancement.

Requirements

EPA certification.
Experience servicing beverage and espresso equipment.
Registration with the Texas Department of Licensing and Registration (TDLR).
At least 18 years of age.
Satisfactory background check and drug screening.
Valid driver's license with an acceptable driving record.
Ability to exert up to 150 pounds of force regularly and 50–75 pounds frequently without assistance.
Ability to climb and work from an 8-foot ladder and perform the listed physical activities, including stooping, kneeling, crouching, crawling, reaching, standing, walking, twisting, and grasping.
Ability to tolerate extreme heat and cold, noise, vibration, fumes, dust, and poor ventilation.

Nice To Haves

Industry certifications such as CFESA, NATE, or factory certifications.
Mechanical training or experience in automotive, plumbing, or electrical work.

Responsibilities

Repair, maintain, install, or refurbish equipment according to service schedules, company and factory standards, and acceptable time frames.
Troubleshoot and resolve potential problems at service locations.
Apply product knowledge and seek additional training and education as appropriate.
Accurately document completed work and submit work orders to office personnel according to company policy.
Coordinate with management to ensure timely scheduling of work.
Keep the service vehicle clean.
Build and maintain customer relationships in the field to provide excellent customer service and support the company's image.
Assist and instruct employees as needed.
Train new employees on all aspects of the Field Service Technician position.
Develop and implement quality-control training for Field Service Technician employees.
Perform other related duties as assigned.

Benefits

Competitive industry pay based on experience, with opportunity to advance.
Company-sponsored healthcare for full-time employees.
401(k) with employer match.
Paid time off and holiday pay.
Consistent, year-round work.
Company cell phone with dispatch and invoicing software.
Well-stocked company vehicle and gas card.
Dispatch from home and work in surrounding areas.
Ongoing paid training.
Educational reimbursement for job-related courses.
Opportunities for advanced industry certifications, including CFESA Master Technician.
Tools available for purchase through affordable payroll deductions.
Referral bonuses of up to $500 per hired technician.
Town Shares, offering employees an opportunity to share in the company's success.