Service Technician - Beverage & Espresso

Unlimited Service Group•Mesquite, TX

About The Position

RSI Texas, LLC is seeking a Beverage & Espresso Service Technician in the Dallas-Fort Worth Metroplex. The technician repairs, maintains, installs, and refurbishes commercial beverage-related food service equipment, including coffee, tea, juice, and espresso machines. Technicians receive a company van stocked with service inventory, a gas card, a company cell phone, and a tablet, and document their work using the tablet. The position may suit someone with mechanical training in areas such as automotive work, plumbing, or electrical work who is interested in a career change. RSI is a family-operated, CFESA-certified company established in 1978. The company offers year-round work, opportunities for advancement, and ongoing paid training through its training facility in Mesquite, Texas. The role includes field service work in the surrounding areas, with dispatch from home.

Requirements

EPA certification.
Experience servicing beverage and espresso equipment.
Registration with the Texas Department of Licensing and Regulation (TDLR).
At least 18 years of age.
Satisfactory background check and drug screening.
Valid driver's license with an acceptable driving record.
Ability to document work performed on a tablet, or willingness to learn.
Ability to exert up to 150 pounds of force regularly and 50–75 pounds frequently without assistance.
Ability to climb and work from an 8-foot ladder and perform job functions involving stooping, kneeling, crouching, crawling, reaching, standing, walking, twisting, and grasping.
Ability to tolerate extreme heat and cold, noise, vibration, fumes, dust, and poor ventilation.

Nice To Haves

Industry certifications such as CFESA, NATE, or factory certifications are preferred.
Mechanical training, such as automotive, plumbing, or electrical training.

Responsibilities

Repair, maintain, install, or refurbish equipment according to service schedules, company and factory standards, and acceptable time frames.
Troubleshoot and resolve potential equipment problems at customer locations.
Apply product knowledge and pursue additional training and education as appropriate.
Accurately document completed work and submit work orders to office personnel according to company policy.
Work with management to ensure timely scheduling of work.
Keep the service vehicle clean.
Build and maintain customer relationships in the field to provide excellent service and enhance the company's image.
Offer assistance and instruction to employees as needed.
Train new employees on all aspects of the Field Service Technician position.
Develop and implement quality-control training for Field Service Technician employees.
Perform other related duties as assigned.

Benefits

Competitive industry pay based on experience, with opportunity to advance.
Company-sponsored healthcare for full-time employees.
401(k) with employer match.
Paid time off and holiday pay.
Year-round work with consistent assignments.
Company cell phone with dispatch and invoicing software.
Well-stocked company vehicle and gas card.
Ongoing paid training opportunities.
Educational reimbursement for job-related courses.
Opportunities to pursue advanced industry certifications, including CFESA Master Technician.
Affordable payroll deductions for purchasing tools.
Referral bonuses of up to $500 per hired technician.
Town Shares, described as an opportunity to share in the company's success.