Service Technician - Mason Oliver

Greystar•Phoenix, AZ

11d•Onsite

About The Position

This position performs technical and mechanical work to ensure the buildings, grounds, amenities, and common areas of the property meet company standards for cleanliness, appearance, safety, and functionality. The Service Technician responds to resident service requests, performs preventive maintenance and repairs, prepares vacant apartments for new residents, maintains property grounds and common areas, and supports safety, quality, and cost-control practices. The role may require travel to assist other properties or attend training and meetings, and a flexible schedule that includes on-call work during evenings, weekends, and holidays.

Requirements

Certified Service Technicians must hold EPA Type I and II or Universal certification for refrigerant recycling.
All Service Technicians must hold certifications required by applicable state and local jurisdictions.
A valid driver’s license is required to operate a golf cart on the property when applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Ability to work a flexible schedule, including on-call shifts during evenings, weekends, and holidays.

Nice To Haves

Bilingual English/Spanish skills.

Responsibilities

Complete assigned resident-request work orders and preventive maintenance by diagnosing defects or problems and making repairs according to policies, procedures, safety standards, and code requirements.
Prepare vacant apartments for leasing and move-ins by performing pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Track the use of maintenance materials, supplies, equipment, and tools; return unused items to their designated locations and notify the maintenance supervisor when items need to be reordered.
Complete service-request documentation and other paperwork accurately, thoroughly, and on time.
Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
Support cost-control programs by repairing parts instead of replacing them when possible, avoiding waste, and using tools and equipment correctly.
Attend and participate in routine safety meetings, complete required OSHA and other safety training, and report accidents and incidents promptly and accurately.
Periodically inspect contractors’ and vendors’ work, materials, and services to verify quality and compliance with scope and specifications.
Assist with routine and periodic property inspections, identify safety and risk-management concerns, help keep the property in good repair, and communicate physical property needs to management.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional day off for the employee’s birthday after one year of service; and additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.