Service Technician - Mason Oliver

Greystar Management Services•Phoenix, AZ

9d•Onsite

About The Position

The Service Technician performs technical and mechanical work to ensure that buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests, preventive maintenance, apartment make-readies, upkeep of shared spaces, inventory and documentation, and property safety procedures. The position may involve occasional travel to assist other properties or attend training and business meetings, and requires a flexible schedule that includes on-call availability during evenings, weekends, and holidays.

Requirements

Certified Service Technicians must have EPA Type I and II or Universal certification for refrigerant recycling.
All Service Technicians must have certifications required by applicable state and local jurisdictions.
A valid driver’s license is required to operate a golf cart on the property when applicable, depending on property size.
Ability to work a flexible schedule that includes on-call availability during evenings, weekends, and holidays.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.

Nice To Haves

Bilingual English/Spanish skills are a plus.

Responsibilities

Complete work orders arising from resident service requests and perform preventive maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Prepare vacant apartments for leasing and move-ins by conducting pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Track and manage maintenance materials, supplies, equipment, and tools; return unused items and notify the maintenance supervisor when reordering is needed.
Complete service-request documentation and other paperwork accurately and promptly.
Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
Support cost control by repairing parts when practical, avoiding waste, and using tools and equipment properly.
Attend and participate in routine safety meetings, complete required OSHA and other safety training, and report accidents and incidents promptly and accurately.
Periodically inspect contractors’ and vendors’ work to verify that quality, materials, services, scope, and specifications meet requirements.
Assist with routine and periodic property inspections, identify safety and risk-management concerns, maintain the property in good repair, and communicate physical property needs to management.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off: new hires start with 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays; an additional day off for the employee’s birthday after one year of service; and additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for a quarterly or annual bonus for corporate positions based on individual and company performance, or weekly, monthly, and/or quarterly bonus programs for onsite property positions.