Service Technician - Austell, GA

Great Lakes Petroleum•Austell, GA

About The Position

Great Lakes Petroleum is a provider of fuel delivery and fuel management services, focused on customer service, reliable operations, innovative solutions, and safety. The Service Technician provides professional customer service and support by performing field-service installations, startups, repairs, and maintenance of products as needed. The role includes onsite work at customer locations, troubleshooting technical issues, operating a vehicle safely, and coordinating with customers and the technical team. On-call availability is required for contamination, marine, and spill incidents, and the role may involve out-of-town or out-of-state travel for projects.

Requirements

  • Valid driver's license with a clean motor vehicle record (MVR).
  • Ability to meet and maintain DOT and FMCSA physical requirements.
  • Ability to troubleshoot, test, repair, and service technical equipment.
  • Ability to drive to various locations for necessary work.
  • Familiarity with mobile tools and applications.

Nice To Haves

  • CDL preferred but not required.
  • Prior experience in fuel tank installation and maintenance preferred.

Responsibilities

  • Provide service and customer support during field visits or dispatches.
  • Manage onsite tank installation, repair, maintenance, and testing tasks.
  • Diagnose errors or technical problems and determine appropriate solutions.
  • Operate a vehicle safely.
  • Follow company field procedures and protocols.
  • Cooperate with the technical team and share information across the organization.
  • Understand customer requirements and make appropriate recommendations or briefings.
  • Build positive relationships with customers.
  • Be on call for contamination, marine, and spill incidents.
  • Travel out of town or out of state for projects as needed.

Benefits

  • Competitive wages based on experience and geographic location.
  • Full benefits package, including health, dental, vision, and more.
  • Paid time off, including vacation time, six paid holidays, and sick pay.
  • Company-paid life insurance.
  • Company-paid short-term disability.
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