Service Technician - The Oaks on the Square (Student Living)

Greystar•Storrs, CT
•$18 - $20•Onsite

About The Position

This position performs technical and mechanical work to ensure the physical aspects of buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The technician handles resident service requests and preventive maintenance, prepares vacant apartments for new residents, supports property upkeep and inspections, and follows established procedures for safety, documentation, supplies, and cost control. The role may involve inspecting contractor work and requires a flexible schedule that includes on-call coverage during evenings, weekends, and holidays.

Requirements

  • High school diploma, GED, or related experience and/or training.
  • At least 2 years of experience in property management maintenance, other building maintenance, or a related trade.
  • May be required to hold various certifications and licenses, such as HVAC certifications.
  • Proactive and self-motivated, with the ability to work independently, as a leader, and collaboratively as part of a team.
  • Proficiency in internet, word processing, spreadsheet, and database management programs for completing reports and documents.
  • EPA Type I and II or Universal certification for refrigerant recycling applies to Certified Service Technicians.
  • Hold all certifications required by state and local jurisdictions.
  • A valid driver’s license may be required to operate a golf cart on the property, depending on property size and applicability.
  • Able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Able to work indoors and outdoors in all weather conditions.
  • Able to perform occasional heavy lifting of more than 50 pounds with assistance.
  • Able to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.
  • Local, routine travel may be required for business meetings, training, or other job-related needs.

Responsibilities

  • Complete work orders generated from resident service requests and perform preventive maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
  • Prepare vacant apartment homes for leasing and move-ins by conducting pre-move-out inspections, creating punch lists, scheduling vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
  • Track maintenance inventory, return unused supplies and equipment, and notify the maintenance supervisor when items need to be reordered.
  • Complete service-request documentation and other paperwork accurately and on time.
  • Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
  • Support cost-control programs by repairing parts when practical, avoiding waste, and using tools and equipment correctly.
  • Follow safety and risk-management policies, attend routine safety meetings, complete required safety training, and promptly and accurately report accidents and incidents.
  • Periodically inspect work performed by contractors, vendors, and other service providers to verify quality, materials, services, scope, and specifications.
  • Assist with routine and periodic property inspections, identify safety and repair concerns, and communicate the property’s physical needs to management.
  • Perform other duties as assigned or necessary.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance; low or free basic medical costs for employee-only coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The role may be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.
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