Benco Service Technician

Automotive Parts Headquarters • Eau Claire, WI

2h

About The Position

BENCO Equipment is seeking a Service Technician to help keep customers’ shops running safely and efficiently. The technician travels to customer locations to install, diagnose, maintain, and repair a variety of automotive and shop equipment, working with mechanical, electrical, and hydraulic systems. The role offers independent field work and customer interaction, with an emphasis on quality service, safety, and ongoing learning.

Requirements

• High school diploma, GED, or equivalent work experience.
• Working knowledge of mechanical, hydraulic, and electrical systems.
• Basic computer skills and the ability to learn new technology.
• Ability to diagnose and repair equipment and components in the field.
• Strong problem-solving and critical-thinking skills.
• Ability to understand customer needs and work to exceed expectations.
• Comfort working independently and managing field work without direct supervision.
• Ability to work effectively in a dynamic, fast-paced service environment.
• Commitment to following company safety requirements and maintaining safe working habits.
• Ability to lift up to 75 pounds.
• Valid driver’s license and safe driving record.
• Flexibility to work overtime as needed.

Nice To Haves

• Associate degree or technical school certificate.

Responsibilities

• Install, diagnose, troubleshoot, and repair shop equipment, including vehicle hoists, tire changers, wheel balancers, industrial air compressors, pressure washers, waste oil heaters, air line and lube systems, exhaust systems, and other automotive and commercial shop equipment.
• Use logical troubleshooting and diagnostic techniques to identify equipment problems and determine appropriate solutions.
• Test equipment, make adjustments, and verify proper operation after repairs.
• Inspect and operate equipment prior to delivery when possible to help ensure it is ready for the customer.
• Stay current on new equipment, technology, and service techniques through ongoing training and education.
• Accurately document and report completed service work in a timely manner.
• Work independently in the field, managing priorities and maintaining a high level of service.
• Represent BENCO Equipment professionally and provide a positive customer experience on every service call.
• Follow company safety procedures and maintain safe working practices.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Basic life insurance
• Long-term disability
• Voluntary life insurance
• Short-term disability
• 401(k) with company match
• Profit sharing
• Paid time off (PTO)
• Safe and sick time
• Employee discount
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED