Service Technician

RDO Truck Centers•Fargo, ND

10d•$25 - $40

About The Position

The Service Technician is responsible for repairing equipment and components to high quality standards, completing work safely, professionally, and on time. Depending on their expertise, the technician may work under direct supervision. The role requires efficient, productive work and may involve overtime. Compensation is $25–$40+ per hour, with eligibility for an individual-performance efficiency bonus and a sign-on bonus for qualified applicants. The company also offers a comprehensive benefits package and training and development opportunities, including opportunities to grow within the organization.

Requirements

Excellent mechanical skills.
Familiarity with trade-specific tools, including hand and pneumatic tools.
Strong computer skills.
Excellent customer service skills.
Ability to assemble equipment and perform maintenance functions on equipment.
Strong oral and written communication skills.
Strong organizational skills.
Valid work authorization and ability to work in the United States without company sponsorship.

Nice To Haves

Graduation from a related diesel technology program is preferred.

Responsibilities

Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.
Document machine information and completed repairs on work orders, including parts and fluids used.
Maintain a clean work area and care for shop tools, machines, and equipment.
Identify and communicate solutions for customer service opportunities within the dealership’s area of responsibility.
Maintain technical and product knowledge of equipment sold within the dealership’s area of responsibility.
Follow safety rules and regulations and adhere to company policies and procedures.
Maintain a professional image when interacting with customers and the community.
Seek and participate in company-sponsored training to develop and advance knowledge and skills.
Participate in company- and location-driven communication efforts, including open book meetings, huddles, and department meetings.
Maintain positive, professional working relationships with peers, management, and support resources, with a commitment to teamwork and customer service.
Perform other duties assigned by management professionally and efficiently.