Service Technician - Coggin Honda of Orlando

Asbury Automotive•Orlando, FL

13d

About The Position

The Service Technician is responsible for understanding and completing routine repairs needed on customer vehicles. The role performs general repairs and diagnosis, with some assistance, including light engine work; transmissions and clutches; drive shafts; electrical systems such as starters and alternators; HVAC; and steering and suspension systems. The technician is expected to hold a majority of the manufacturer certifications. The technician completes multi-point inspections, documents work performed and recommended, communicates with service advisors about additional work or delays, and maintains proficiency under Asbury standards. Duties also include road-testing vehicles when necessary and practical, diagnosing and repairing vehicles, performing preventive and routine maintenance, completing warranty documentation and timekeeping, and participating in assigned technical and manufacturer training. The role also involves maintaining customer satisfaction goals, safeguarding customer vehicles and information, following applicable laws and company policies, and ensuring vehicles are returned as clean as they were before service.

Requirements

Previous automotive technician experience is required.
Must have basic tools.
Must have strong technical and mechanical skills.
Must be a team player and able to work repetitively on complex tasks.
Must be at least 18 years old.
Must have a valid driver's license.
Must pass pre-employment background and drug screening.

Nice To Haves

ASE certifications are heavily preferred.
Manufacturer certifications are heavily preferred.

Responsibilities

Accurately complete the multi-point inspection form for each vehicle.
Document all work performed and recommended on assigned repair orders.
Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
Maintain technician proficiency according to Asbury standards.
Road-test vehicles to determine needed work and confirm successful repairs when necessary and practical.
Perform vehicle diagnosis and repairs at all levels.
Perform preventive and routine maintenance services at all levels.
Use product and technical training assigned by the manufacturer and management.
Participate in manufacturer-sponsored training programs and schools to expand knowledge of new technology.
Maintain manufacturer Customer Satisfaction Index scores at or above Asbury's specified goals for district, regional, and national scores.
Complete work, notations, and timekeeping required for warranty repair orders and warranty claims.
Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
Return customer vehicles as clean as they were before service.
Complete required compliance training, including training related to hazardous waste disposal and OSHA Right-to-Know.
Comply with applicable federal, state, and local laws and company policies concerning customer vehicles, property, and information.

Benefits

Weekly pay
Paid holidays and paid time off
Paid training
Stock awards for select eligible management and front-line team members
Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
Up to 12 weeks of paid pregnancy leave (disability leave)
Paid parental leave
Health savings accounts
Flexible spending accounts
Short-term and long-term disability plans
Whole life and term life insurance
401(k) with company match
Digital career path tool
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities
Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Paid volunteer hours through community service initiatives
Employee referral program with bonus opportunities