Service Technician (Solace at Casa Grande Crossings)

Mark Taylor Residential•Casa Grande, AZ
•Onsite

About The Position

Mark-Taylor is hiring a Service Technician for Solace at Casa Grande Crossings in Casa Grande, Arizona. The role supports the upkeep and operation of the apartment community by completing maintenance repairs, preventive maintenance, and make-ready work while providing professional service to residents and team members. The technician shares on-call duty with the Manager of Facilities and Service and other service team members, and must be available to travel to the property when needed. The anticipated base pay is $24.75 per hour. On-call team members receive an additional $3.00 per hour for all hours worked while on-call. Additional hourly pay is available for EPA, CPO, and OSHA certifications; certification pay eligibility begins 90 days after hire and may have additional requirements. The position is subject to pre-employment screening, including drug testing. Housing discounts are subject to availability at each community.

Requirements

  • Experience as an apartment turn technician, make-ready technician, or work order technician is highly desirable.
  • Troubleshooting and problem-solving skills across HVAC, plumbing, electrical systems, and appliances.
  • Excellent customer service skills and professional, timely communication with residents and team members.
  • Knowledge of preventive maintenance and safety practices, including identifying potential issues before they become larger concerns.
  • Strong time management skills and the ability to prioritize work orders, make-readies, and on-call responsibilities.
  • Team-oriented, accountable, and able to work collaboratively.
  • Knowledge of building systems.
  • Service orientation.
  • Basic computer skills.
  • Basic understanding of written and verbal English.
  • Must undergo pre-employment screening, including drug testing.

Nice To Haves

  • EPA certification.
  • CPO certification.
  • OSHA certification.

Responsibilities

  • Assist with completing make-ready units to Mark-Taylor standards and maintain an adequate supply of make-ready units for the community.
  • Troubleshoot, diagnose, and correct minor air conditioning and heating failures, appliance repairs, electrical and plumbing problems, and minor carpentry and drywall issues.
  • Perform necessary repairs and preventive maintenance on vacant units as they become available.
  • Perform daily pool care, ensure the pool is in proper chemical balance, and keep the area free of safety concerns.
  • Complete minor roof repairs, re-key locks, and cut keys.
  • Inspect the property for safety hazards that may pose a liability, correct hazards, and inform the Manager of Facilities and Service.
  • Share on-call duty with the Manager of Facilities and Service and service team members, and be available to go to the property when needed in uniform and with a badge.
  • Assist in monitoring inventory of parts and cleaning supplies.

Benefits

  • Employee rent discounts, subject to community availability.
  • Access to Mark-Taylor amenities.
  • Employee appreciation events.
  • Opportunities for career growth.
  • 401(k) with company match.
  • Paid time off, sick time, holidays, and volunteer time.
  • Medical, dental, and vision benefits.
  • Additional hourly pay for EPA, CPO, and OSHA certifications.
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