Service Technician (Solace at Casa Grande Crossings)

Mark-Taylor Residential•Casa Grande, AZ
•Onsite

About The Position

Mark-Taylor is hiring a Service Technician at Solace at Casa Grande Crossings in Casa Grande, Arizona. The technician helps keep the apartment community operating smoothly by completing maintenance repairs, supporting the upkeep of the property, and providing five-star service to residents. The role includes make-ready work, troubleshooting and repairing building systems and appliances, preventive maintenance, daily pool care, and responding to on-call needs. Team members participating in the on-call rotation receive an additional $3.00 per hour for hours worked while on-call. Additional hourly pay may be available for EPA, CPO, and OSHA certifications; certification pay eligibility begins 90 days after hire, and additional requirements may apply. The anticipated base pay is $24.75 per hour. Mark-Taylor is an equal opportunity employer and drug-free workplace. Pre-employment screening, including drug testing, is required. Housing discounts are subject to availability at each community. Benefits listed are offered to full-time employees.

Requirements

  • Experience as an apartment turn technician, make-ready technician, or work order technician is highly desirable.
  • Troubleshooting and problem-solving skills across HVAC, plumbing, electrical systems, and appliances.
  • Excellent customer service skills and professional, timely communication with residents and team members.
  • Knowledge of preventive maintenance, safety practices, and identifying potential issues before they become larger concerns.
  • Strong time-management skills and the ability to prioritize work orders, make-readies, and on-call responsibilities.
  • Team-oriented and accountable, with the ability to work collaboratively.
  • Knowledge of building systems.
  • Service orientation.
  • Basic computer skills.
  • Basic understanding of written and verbal English.

Nice To Haves

  • EPA, CPO, or OSHA certifications

Responsibilities

  • Assist with completing make-ready units to Mark-Taylor standards and maintain an adequate supply of make-ready units for the community.
  • Troubleshoot, diagnose, and correct minor air-conditioning and heating failures, appliance repairs, electrical problems, plumbing problems, and minor carpentry and drywall issues.
  • Perform necessary repairs and preventive maintenance on vacant units as they become available.
  • Perform daily pool care, ensure the pool is in proper chemical balance, and keep the area free of safety concerns.
  • Complete minor roof repairs, re-key locks, and cut keys.
  • Inspect the property for safety hazards that could pose a liability, correct hazards, and inform the Manager of Facilities and Service.
  • Share on-call duty with the Manager of Facilities and Service and service team members, and be readily available to go to the property when needed, wearing a uniform and badge.
  • Assist in monitoring inventory of parts and cleaning supplies.

Benefits

  • Employee rent discounts, subject to availability at each community.
  • Access to Mark-Taylor amenities.
  • Employee appreciation events.
  • Opportunities for career growth.
  • 401(k) with company match.
  • Paid time off, sick time, holidays, and volunteer time.
  • Medical, dental, and vision benefits.
  • Additional hourly pay for EPA, CPO, and OSHA certifications, subject to eligibility requirements.
  • Additional $3.00 per hour for hours worked while participating in the on-call rotation.
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