SERVICE TECHNICIAN

Hiester Automotive•Fuquay-Varina, NC

About The Position

Hiester Automotive is seeking a Service Technician to examine customer vehicles, identify needed repairs and maintenance, estimate repair costs, and perform vehicle repairs and maintenance. The technician documents services performed, requests necessary parts, and completes work efficiently according to dealership and manufacturer guidelines. The role also includes maintaining customer satisfaction at or above company standards and following Safeguards rules and regulations. The company describes a team-oriented culture focused on doing the right things, developing employees, and living its core values. It offers flat-rate pay with production bonuses and opportunities for career growth and advancement.

Requirements

  • Have a clean criminal background and pass a pre-employment drug screen.
  • Hold an active and valid driver's license and have a good driving record.
  • Maintain a positive attitude while working under pressure in a fast-paced environment.
  • Prioritize multiple tasks effectively.
  • Communicate orally and in writing with various levels of internal and external customers.
  • Have strong organizational skills and be extremely detail-oriented.
  • Be self-motivated and able to accomplish tasks with little supervision.
  • Work individually and in a team environment.
  • Have basic computer knowledge.
  • Be comfortable sitting, standing, and/or walking for long periods of time.
  • Maintain a professional demeanor.
  • Meet the company's employment requirements.

Responsibilities

  • Examine customer vehicles.
  • Identify necessary vehicle repairs and maintenance.
  • Maintain CSI at or above company standards.
  • Estimate the cost of repairs.
  • Perform vehicle repairs and maintenance.
  • Document services performed.
  • Perform services efficiently and according to dealership guidelines.
  • Follow dealership and manufacturer service guidelines.
  • Request necessary parts.
  • Follow Safeguards rules and regulations.

Benefits

  • Flat-rate pay with production bonuses.
  • Paid medical coverage.
  • Paid time off/vacation and flex days.
  • ASE tuition certification reimbursement.
  • Company-paid manufacturer and specialty training.
  • Medical, dental, and vision insurance coverage available.
  • Basic life insurance and disability coverage available.
  • 401(k) with company match.
  • Employee discounts on vehicle purchases, parts, and service.
  • Opportunities for advancement.
  • Professional development assistance.
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