Service Technician (TWIC required)

United Site Services•Lake Charles, LA

About The Position

The Service Technician operates a company service truck and travels to various locations to service, pump, and clean portable restrooms and/or holding tanks. The role performs work safely under USS and DOT requirements and standards, follows the USS 8 point service standard, and interacts with customers at work sites to ensure services meet their expectations. The technician may need to adjust routes to meet customer needs, provide routing feedback to operations staff, and discuss customers’ current and future portable toilet needs.

Requirements

  • At least two years of commercial driving experience.
  • Valid driver license, CDL or non-commercial.
  • Valid TWIC.
  • Excellent time management, customer service, and communication skills.
  • Strong problem-solving and decision-making skills.
  • Ability to sit, stand, stoop, kneel, crouch, or crawl.
  • Ability to frequently lift or push between 50 and 150 pounds during the work shift.
  • Ability to be flexible when customer needs require route changes.

Responsibilities

  • Operate a company service truck and drive to various locations.
  • Perform basic service truck driving functions in accordance with USS and DOT requirements.
  • Perform work safely in accordance with USS and DOT safety standards to help prevent accidents and injuries.
  • Service portable toilets according to the USS 8 point service standard.
  • Service, pump, and clean portable restrooms and/or holding tanks.
  • Interact with customers at work sites to ensure completed services meet their standards.
  • Adjust routes as needed to meet customer needs.
  • Provide routing feedback to the Operations Manager, Supervisor, or Coordinator to improve efficiency and customer service.
  • Discuss customers’ portable toilet needs and plan for their current and future requirements.
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