Maintenance Technician (1000 sign-on bonus)- The Jamestown Apartments

Gallery Residential•Richmond, VA

6d•$24 - $31•Onsite

About The Position

The Service Technician performs technical and mechanical work to ensure the interior and exterior buildings, grounds, amenities, and common areas of the property meet company standards for cleanliness, appearance, safety, and functionality. The role completes maintenance tasks and resident service requests, prepares vacant apartments for new residents, supports property inspections, and maintains accurate service documentation and inventory records. The position requires regular, reliable attendance at the designated worksite and the ability to work independently. Technicians work inside and outside throughout the property and may encounter unpleasant or hazardous weather, temperatures, odors, and landscape conditions. The role has no supervisory responsibilities and may require travel to other properties, training, or meetings.

Requirements

Employment history demonstrating knowledge and skills in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
EPA Type I and II or Universal certification for refrigerant recycling.
All certifications required by applicable state and local jurisdictions.
Current valid driver's license.
Ability to read, write, and communicate effectively.
Mathematical skills sufficient to perform basic calculations with whole numbers, decimals, and fractions.
Ability to apply logical thinking and common sense to identify and correct problems and follow written, oral, or diagrammed instructions.
Ability to use internet, word-processing, spreadsheet, and database-management programs.
Ability to meet the physical demands of the role, including accessing all interior and exterior areas of the property, working in all weather conditions, walking extended distances, navigating stairs, and lifting, carrying, pushing, pulling, or maneuvering up to 50 pounds independently and 150 pounds with assistance.
Ability to work independently and work peacefully with coworkers and residents in a stressful environment.

Nice To Haves

High school diploma or GED.
Property management system experience.

Responsibilities

Work with on-site team members to prioritize solutions and develop frameworks that support journey metrics.
Understand issues and opportunities and focus on resolving them through innovative solutions.
Engage with residents, prospective residents, associates, and stakeholders to understand their needs and represent company culture.
Create and maintain sequenced plans to launch projects.
Lead cross-functional teams through change programs and projects, using frameworks and influence modeling to support awareness and outcomes.
Participate in community and industry activities that support personal development and company business goals.
Complete resident-requested work orders within 24 to 48 hours and perform routine property upkeep by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Prepare vacant apartments for leasing and move-ins by completing pre-move-out inspections, creating punch lists, coordinating vendors and contractors, obtaining materials, completing maintenance tasks, and inspecting completed work.
Track maintenance inventory, return unused supplies and equipment to designated locations, and notify the maintenance supervisor when items need to be reordered.
Complete service documentation and other paperwork accurately and on time.
Maintain grounds, common areas, and amenities by removing debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
Support cost-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Periodically inspect contractor, vendor, and service-provider work to verify quality and compliance with scope and specifications.
Follow safety and risk-management policies, attend safety meetings and required training, and promptly and accurately report accidents and incidents.
Provide respectful customer service, answer resident questions, respond sensitively to complaints, and complete work orders efficiently and urgently.
Conduct routine and periodic property inspections to identify safety, risk-management, and repair concerns and communicate property needs to management.
Meet attendance, punctuality, and physical demands of the position and comply with company policies and performance expectations.
Work a flexible schedule that may include on-call duties during evenings, weekends, and holidays.