Service Technician III

BH Management Services, LLC•Cary, NC

1d•$25 - $29•Onsite

About The Position

The Service Technician III assists with oversight of a property's physical assets and general maintenance, including repairs, apartment make-readies, preventive maintenance, and construction or rehabilitation projects. The role also helps maintain adequate repair-supply inventory and demonstrates a strong commitment to internal and external customer service while representing the company professionally and courteously. The position uses industry-specific technology to prioritize and respond to service requests, completes maintenance and upkeep to company standards, and helps ensure apartments are ready for move-in. The technician assists with hazard identification, preventive maintenance programs, supply planning, and maintenance operations. In the Service Manager's absence, the role oversees maintenance operations and staff. The technician shares on-call responsibilities and follows OSHA, other safety requirements, applicable codes, and internal policies.

Requirements

At least three years of progressive maintenance and safety experience.
Intermediate computer skills, including the industry-specific technology required to perform job functions.
Ability to regularly perform manual, task-oriented work under minimal supervision and prioritize tasks.
EPA Section 608 certification: Type I (Appliance), Type II (HVAC), or Universal.
Working knowledge of basic appliance repairs.
Basic knowledge of HVAC repairs.
Must provide own industry-specific hand tools.
Ability to work extended hours and participate in an on-call or rotating on-call schedule as needed.

Nice To Haves

High school diploma (preferred).

Responsibilities

Use industry-specific technology to prioritize service requests, respond to them, and help monitor their completion within company standards.
Complete maintenance requests, replacements, and upkeep to company standards, including work on exterior grounds and common areas, HVAC repairs, appliance repairs, and apartment make-readies.
Help identify and correct hazardous community conditions and liabilities, and report hazards to the Community Manager and Service Manager.
Help ensure preventive maintenance programs are implemented, followed, and documented according to company guidelines.
Maintain and secure all property-issued tools.
Post notices and other community communications when applicable.
Work with the office team and/or Service Manager to plan weekly apartment make-ready schedules and ensure necessary repairs, replacements, and cleaning are completed for move-in readiness.
Help determine supply and equipment needs.
Oversee maintenance operations and staff when the Service Manager is absent.
Share on-call responsibilities with the maintenance team, including during inclement weather, and respond to resident requests according to company standards.
Comply with OSHA and other safety requirements, applicable federal, state, and local codes, and internal maintenance policies, initiatives, and systems.
Perform other duties as assigned.