Service Technician III

Windsor Communities•Austin, TX
•$26 - $33•Onsite

About The Position

Windsor South Lamar, a 340-home mid-rise apartment community in Austin, Texas, is hiring a Service Technician III. The role involves maintaining apartment homes and shared areas, troubleshooting and repairing building systems and appliances, completing work orders, and providing exceptional service to residents and teammates. The regular schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with participation in an on-call rotation every three weeks for after-hours and weekend emergencies. Some weekend work and schedule flexibility are required. Compensation starts at $26.47–$33.09 per hour, depending on experience, tenure, and location. Candidates from backgrounds including apartment maintenance, HVAC, general labor, construction, hotel maintenance, general building maintenance, or work order management may be suitable if they have the required skills.

Requirements

  • At least 2 years of experience in multifamily residential, commercial, or hotel maintenance.
  • Intermediate competency in HVAC, plumbing, electrical work, appliance repair, painting, and carpentry.
  • Familiarity with building safety systems, including fire sprinklers and alarms.
  • Ability to use smart devices and property management software to maintain accurate records and complete work orders.
  • Advanced knowledge of hand tools and basic power tools.
  • Ability to work a flexible schedule, including some weekends, and participate in on-call rotations.
  • Support the company’s values and culture by providing exceptional service to teammates and residents.

Nice To Haves

  • EPA Type II certification, or the ability to become certified within 90 days of the start date.
  • CPO (Certified Pool Operator) certification, or the ability to become certified within 90 days of the start date.

Responsibilities

  • Troubleshoot, diagnose, and repair apartment homes, common areas, mechanical rooms, plumbing, electrical systems, and appliances.
  • Apply preventative maintenance measures.
  • Complete work orders and maintain accurate records using smart devices and property management software.
  • Participate in a rotating on-call schedule for after-hours and weekend emergency response.
  • Provide exceptional service to residents and teammates while supporting the company’s values and culture.
  • Perform maintenance tasks involving HVAC, plumbing, electrical systems, appliance repair, painting, and carpentry.

Benefits

  • 40% housing discount, with the opportunity to increase to 50% after two years of employment; subject to standard credit and background approval for all occupants.
  • Paid sick and safe time accrued at one hour for every 30 hours worked.
  • 10 days of paid vacation accrued bi-weekly.
  • Six weeks of paid parental leave after completing one year of employment.
  • 10 paid holidays annually.
  • Up to three floating days.
  • Bi-annual regional sales, service, and performance awards.
  • $40 monthly cellphone stipend.
  • Annual shoe and accessory allowance.
  • Tuition assistance.
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