Service Technician III

Windsor Communities•Austin, TX
•Onsite

About The Position

Windsor Communities is hiring a Service Technician III for Windsor South Lamar, a mid-rise community with 340 apartment homes in Austin, Texas. The role involves maintaining apartment homes, common areas, and building systems, while providing service to residents and teammates. The schedule is Monday through Friday, 8:00 AM to 5:00 PM, with participation in an on-call rotation every three weeks for after-hours and weekend emergencies. Compensation starts at $26.47 to $33.09 per hour, depending on experience, tenure, and location. The company welcomes candidates from backgrounds such as apartment maintenance, HVAC, general labor, construction, hotel maintenance, general building maintenance, and work order management. Windsor Communities states that it received the 2025 Kingsley Excellence Award for Overall Customer Service for the fifth consecutive year. The company participates in E-Verify and is an Equal Opportunity Employer.

Requirements

  • At least 2 years of experience in multifamily residential, commercial, or hotel maintenance.
  • Intermediate competency with HVAC, plumbing, electrical work, appliance repair, painting, and carpentry.
  • Familiarity with building safety systems, including fire sprinklers and alarms.
  • Ability to use smart devices and property management software for records and work order completion.
  • Advanced knowledge of hand tools and basic power tools.
  • Ability to support the company’s values and culture by providing exceptional service to teammates and residents.
  • Ability to work a flexible schedule, including some weekends, and participate in on-call rotations.

Nice To Haves

  • EPA Type II certification, or ability to become certified within 90 days of the start date.
  • CPO (Certified Pool Operator) certification, or ability to become certified within 90 days of the start date.

Responsibilities

  • Troubleshoot, diagnose, and repair issues in apartment homes, common areas, mechanical rooms, plumbing, electrical systems, and appliances.
  • Apply preventative maintenance measures.
  • Use smart devices and property management software to maintain accurate records and complete work orders.
  • Provide exceptional service to teammates and residents.
  • Participate in the rotating on-call schedule for after-hours and weekend emergency response.

Benefits

  • 40% housing discount, with the opportunity to increase to 50% after two years of employment, subject to standard credit and background approval for all occupants.
  • Paid sick and safe time accrued at 1 hour for every 30 hours worked.
  • 10 days of paid vacation accrued bi-weekly.
  • Six weeks of paid parental leave after one year of employment.
  • 10 paid holidays annually and up to 3 floating days.
  • Bi-annual regional sales, service, and performance awards.
  • $40 per month cellphone stipend.
  • Annual shoe and accessory allowance.
  • Tuition assistance.
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