Service Technician III - Modera Higley Commons

Mill Creek Residential•Gilbert, AZ

22h

About The Position

The Service Technician Level III (Senior Service Technician) maintains the physical condition and appearance of the community by identifying problems, completing service requests, and making repairs. The role follows operating and safety standards and ensures work is completed reliably and promptly. The technician anticipates potential problems and develops plans to address them while maintaining close attention to the community’s operational needs. The Service/Senior Service Manager has primary oversight of this position and determines its day-to-day duties based on the technician’s skills, experience, career goals, and the community’s needs. The position may oversee Maintenance Technicians I and II, including scheduling assignments and providing training.

Requirements

3–5 years of maintenance technician experience.
Ability to read, write, and speak English; understand work instructions, service requests, training, and container labels; communicate verbally with associates, residents, and vendors; and complete required paperwork independently.
Ability to take accurate measurements and perform basic arithmetic.
General computer skills, including Microsoft Office and property-management software.
Ability to frequently operate maintenance equipment, including hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment, and safety devices.
Ability to safely use chemicals, paint, and general cleaning supplies.
Ability to frequently operate motorized vehicles, including a car, truck, van, or golf cart.

Nice To Haves

High school diploma or equivalent (GED) preferred.
Multi-family housing experience helpful.

Responsibilities

Organize and perform general duties, preventative maintenance, and repairs consistent with operating and safety standards.
Repair HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spas and water features, and trash management systems.
Respond to resident requests promptly and provide excellent customer service.
Inspect vacated apartments, document needed renovations, and re-inspect completed units to ensure quality and presentation.
Inspect community grounds and buildings to ensure safety and identify maintenance projects.
Assist with preparing maintenance budgets and monitor inventory of tools and supplies.
Promote safe work practices among the on-site team.
Ensure compliance with Federal, State, and local laws and abide by Fair Housing regulations.
Complete other duties as assigned.
Represent the Mill Creek mission, values, and brand promise.
May oversee Maintenance Technicians I and II by scheduling work assignments and providing training.