Service Technician II - Modera Pomona

Mill Creek Residential•Pomona, CA

20h

About The Position

The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. The role identifies problems, completes service requests, and makes repairs to preserve the community’s material and aesthetic condition. The technician works in accordance with operating and safety standards, completing requests and repairs reliably and promptly, anticipating and evaluating potential problems, and attending to the community’s operational needs. The position includes general maintenance, preventative maintenance, repairs, apartment inspections and make-ready work, grounds and building inspections, and timely responses to resident requests. The technician promotes safe work practices and ensures compliance with applicable laws and Fair Housing regulations.

Requirements

High School diploma or equivalent (GED) preferred.
1–3 years’ experience performing maintenance duties.
Ability to read, write, and speak English to understand work instructions, service requests, training, and container labels; communicate verbally with associates, residents, and vendors; and complete required paperwork independently.
Ability to accurately take measurements and perform basic arithmetic.
General computer skills, including Microsoft Office and property-management-based software.
Ability to frequently operate maintenance equipment, including hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment, and safety devices.
Ability to safely use chemicals, paint, and general cleaning supplies.
Ability to frequently operate motorized vehicles such as a car, truck, van, or golf cart.

Nice To Haves

Multi-family maintenance experience is helpful.
HVAC certification preferred.
CPO certification preferred.

Responsibilities

Assist in organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards.
Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed units for quality and presentation.
Routinely perform duties to restore apartments to make-ready status.
Repair problems involving HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spas and water features, and trash management systems.
Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects.
Respond to resident requests in a timely manner while delivering excellent customer service.
Promote safe work practices among the on-site team.
Ensure compliance with Federal, State, and local laws and consistently abide by Fair Housing regulations.
Address and complete all other duties as assigned.
Embody the Mill Creek mission, values, and brand promise.