Service Technician II - Crane

Ring Power Corporation•Pompano Beach, FL

About The Position

The Service Technician II repairs, tests, diagnoses, and adjusts crane machinery and equipment, working under the guidance of a qualified shop or field service technician during component disassembly, repair, reassembly, and testing. The technician maintains the tools and company equipment needed for the job, works safely and neatly, and uses dealer computer systems to complete work orders and other documentation. The role includes inspecting and cleaning components, reusing parts where appropriate to control repair costs, preparing repair estimates and parts requisitions, and completing accurate time cards and service reports. The technician monitors expenses against estimates and alerts the lead person to potential cost overruns before work is completed. The position may temporarily assume the lead person role as needed. The technician also maintains service literature and stays aware of technical changes in the industry. The work is typically performed after regular business hours, with occasional requirements to work days, holidays, and weekends. The role has no supervisory responsibility. It involves frequent exposure to outdoor conditions, heat, noise, vibration, hazards, fumes, dust, and oils, as well as occasional exposure to extreme cold and air particulates or contaminants.

Requirements

High school diploma or GED.
3–4 years of experience.
Ability to comprehend written material and communicate effectively orally and in writing with employees and customers.
Completion of the standards outlined in the personnel achievement guideline, or determination by the lead person that the candidate meets the same qualification based on division location.
Valid Class E Driver’s License.
Ability to solve complex problems with little guidance; independent research and analysis may be required.
Work schedule typically includes after-hours work, with occasional requirements to work days, holidays, and weekends.

Nice To Haves

High school education including a specialized technical course, or equivalent years of experience as a technician.
Creativity in daily work; new approaches are encouraged.
Ability to work autonomously, use discretion in how work is done, set priorities, and make decisions.

Responsibilities

Maintain the minimum set of tools required for job performance.
Work neatly, orderly, and safely while caring for and maintaining company machines and equipment.
Use dealer computer systems for work orders and other documentation.
Repair or replace defective machinery or equipment parts; disassemble components, clean parts, inspect components, and reuse parts where appropriate to control repair costs.
Test, diagnose, and adjust equipment failures.
Create repair estimates and submit information supporting quotes and estimates.
Prepare parts requisitions, time cards, and service reports as requested by the supervisor, ensuring they are legible, accurate, and sufficiently detailed for service accounting.
Work under the guidance of a qualified shop or field service technician in component disassembly, repair, reassembly, and testing.
Monitor job expenses against repair estimates and notify the lead person of potential cost overruns before completing the job.
Temporarily assume the lead person position when necessary.
Maintain personal company service literature and stay aware of technical changes in the industry.
Perform other duties as assigned.