Crane & Hoist Service Technician

Nefco•St. Paul, MN

1d•Onsite

About The Position

Total Tool, a NEFCO company, is an industry leader providing tools, equipment, rentals, repairs, and custom solutions to keep job sites running safely and efficiently. We are proud to join the NEFCO family, expanding our capabilities and continuing to provide exceptional service across the country. With 70+ locations nationwide, continued branch openings, and significant investment in our people and operations, NEFCO is growing faster than ever and creating outstanding opportunities for motivated people who want to grow with us. In 2025, NEFCO was officially certified as a Great Place to Work®, a recognition driven entirely by our employees. We are proud of what we have built and even more excited about where we are going. As a Field Service Technician for our Crane and Hoist division, you will travel to customer job sites and manufacturing facilities to perform OSHA-required inspections, electrical troubleshooting, and general maintenance and repair on all overhead cranes and hoisting equipment. You will make an impact every day by ensuring the safety and efficiency of our customers' operations.

Requirements

Crane & Hoist experience is NOT required. Bring your electrical aptitude and a can-do attitude - we can teach you the rest!
Must be willing and able to travel - approximately 5-7 overnights per month throughout the Midwest to service customers -company vehicles and stipends are provided
Experience with electrical controls - specifically variable frequency drives, magnetic contactors, POC's, 230/460 volt, and transformers
Ability to troubleshoot electrical issues
Must be comfortable working at heights while reaching overhead
Must undergo initial drug screening & random testing
Ability to pass DOT physical
Must have and maintain a good driving record, including a valid driver’s license
Must be able to work varied overtime, as required by the customer and be able to travel and work out of town on a regular basis
This position requires frequent climbing, balancing, stooping/crouching, and overhead reaching
Occasional pushing, pulling, kneeling and crawling
Approximately 90% of the time spent inside and 10% outside
This position is exposed to heat, cold, noise and heights
Will be required to lift 50-75lbs regularly and on rare occasions will be required to lift more
Must be agile enough to climb into and out of a scissor lift on a regular basis and be able to bend and turn enough to look around corners, as well as over and under equipment
Must work overhead regularly
Must be able to drive for extended periods of time
Ability to stand on a hard surface for extended periods of time

Responsibilities

Perform inspections, maintenance, and repairs on electric overhead traveling cranes and hoists at varied customer locations
Conduct on-site electrical, mechanical, structural and electronic troubleshooting to determine the cause for equipment malfunction and establish the necessary repairs utilizing visual inspection, test procedures and appropriate test equipment
Build relationships by consulting with customers regarding all repair and safety-related issues and discuss recommendations that will assist the customer with improving their material handling applications, prior to leaving the job site
Complete and provide proper electronic documentation utilizing the established company digital tools required for each service
Spot opportunities for value-added solutions during service visits and report leads to the service office, following established guidelines
Participate in monthly safety meetings
Provide support for outside sales staff and management
Manage & maintain inventory in service vehicles (truck stock): cycle counts, stocking/back-stocking, and bin locating for all facets of truck inventory
Assist with daily/monthly work lists: trailer, man lift & truck checklists, and inspections, when applicable