Service Technician II - Crane

Ring Power•Pompano Beach, FL

About The Position

The Service Technician II repairs and services crane machinery and equipment, working under the guidance of a qualified shop or field service technician during component disassembly, repair, reassembly, and testing. The role diagnoses equipment failures, repairs or replaces defective parts, cleans and inspects components, and reuses serviceable parts when possible to control repair costs. The technician prepares repair estimates, monitors job expenses against estimates, and alerts the lead person to cost overruns before work is completed. The technician uses dealer computer systems for work orders and documentation, and prepares accurate, legible parts requisitions, time cards, and service reports as requested. The role requires safe, orderly work practices, maintaining required tools and company equipment, keeping personal service literature current, and staying aware of technical changes in the industry. The technician may temporarily assume the lead person position as needed and performs other duties as assigned. Work is typically performed after regular business hours, with occasional requirements to work days, holidays, and weekends. The work environment includes frequent outdoor exposure without effective protection from weather, as well as exposure to noise, vibration, hazards, fumes, odors, dust, mists, gases, poor ventilation, and oils. Physical demands include frequent standing, sitting, walking, climbing, kneeling, crouching, reaching, fingering, grasping, and repetitive motion, along with lifting, pushing, and pulling loads of varying weights.

Requirements

High school diploma or GED.
3–4 years of experience.
Able to comprehend written material and communicate effectively orally and in writing with employees and customers.
Must have completed standards outlined in the personnel achievement guideline or have been determined by the lead person to meet the same qualification, based on division location.
Valid Class E Driver’s License.
Ability to solve complex problems with little guidance; independent research and analysis may be required.
Ability to organize, prioritize, and adapt work plans as priorities and workload change.
Ability to work independently and use discretion in setting priorities and making decisions.

Nice To Haves

High school education including a specialized technical course, or equivalent years of experience as a technician.
Creativity and openness to new approaches in daily work.

Responsibilities

Maintain the minimum set of tools required for job performance.
Work neatly, orderly, and safely while caring for and maintaining company machines and equipment.
Use dealer computer systems for work orders and other documentation.
Repair or replace defective parts on machinery and equipment.
Disassemble components and clean parts properly.
Inspect components to maximize the reuse of parts and control repair costs.
Test, diagnose, and adjust equipment failures.
Create repair estimates and submit information supporting quotes and estimates.
Prepare requested parts requisitions, time cards, and service reports, ensuring they are legible, accurate, and sufficiently detailed for service accounting.
Work under the guidance of a qualified shop or field service technician in component disassembly, repair, reassembly, and testing.
Monitor job expenses against repair estimates and inform the lead person of cost overruns before completing the job.
Temporarily assume the lead person position as necessary.
Maintain personal company service literature and awareness of technical changes in the industry.
Follow safe work practices and perform other duties as assigned.