Service Technician II

Modigent • Albuquerque, NM

3d • Onsite

About The Position

As a Service Technician II, you'll take on increased independence in commercial HVAC service, handling routine to moderately complex maintenance, diagnostics, repairs, and troubleshooting on a variety of systems in office buildings, schools, hospitals, retail spaces, and industrial facilities. Building on foundational skills, you'll perform preventive maintenance, component replacements, refrigerant handling, and basic system startups with growing confidence, while assisting senior technicians on advanced calls and beginning to mentor entry-level team members. Modigent's people-first culture supports your progression with hands-on training, certifications, mentorship, and advancement opportunities, helping you contribute to reliable, energy-efficient, and sustainable building performance nationwide.

This is a safety-sensitive, primarily field-based position in commercial and industrial settings. Work may involve indoor and outdoor locations, rooftops, mechanical rooms, varying weather, noise, dust, heights, refrigerants, electrical hazards, and extreme temperatures. Frequent regional travel within the assigned market, on-call rotations, and flexible hours, including evenings and weekends, may be required as business needs dictate. The role requires strict adherence to OSHA regulations and EPA protocols, hazard identification, and use of required PPE.

Requirements

• 2–5 years of hands-on commercial HVAC service, repair, and maintenance experience, with demonstrated ability to work independently on routine to moderately complex calls.
• High school diploma or GED.
• EPA Section 608 certification, Type II or Universal.
• Ability to regularly lift and carry up to 50 lbs, climb ladders, scaffolding, and stairs, work in confined spaces or at heights, bend, kneel, crouch, reach overhead, and use diagnostic tools and equipment for extended periods.
• Frequent standing, walking, manual dexterity, and physical stamina.
• Strict adherence to OSHA regulations and EPA protocols, hazard identification, and required PPE use, including hard hats, safety glasses, gloves, harnesses, and steel-toed boots.
• Ability to travel frequently within the assigned regional market; on-call rotations and flexible hours, including evenings and weekends, may be required.
• Solid diagnostic and troubleshooting skills on commercial HVAC equipment, including RTUs, split systems, air handlers, and basic controls.
• Experience with refrigerant handling, recovery, and recharging; component replacement; and preventive maintenance.
• Proficiency with gauges, recovery machines, multimeters, and basic HVAC test equipment.
• Customer communication, problem-solving, and documentation/reporting skills.
• Team collaboration, safety awareness, and eagerness to learn advanced systems and mentor others.

Nice To Haves

• Trade school, vocational training, apprenticeship, or equivalent education.
• NATE certification.
• Manufacturer training.
• OSHA 10- or 30-hour training.
• Other relevant credentials.

Responsibilities

• Perform preventive maintenance, inspections, cleaning, lubrication, filter and belt changes, and minor adjustments on commercial HVAC equipment, including rooftop units, split systems, air handlers, fans, basic controls, and VAV boxes.
• Independently diagnose and repair common issues, including refrigerant leaks, electrical components, airflow problems, and basic hydronic systems, seeking guidance on more complex cases.
• Recover, recycle, and recharge refrigerant and detect leaks in compliance with EPA regulations.
• Conduct system performance checks, basic balancing, and adjustments to optimize efficiency and comfort.
• Lead standard service calls by assessing problems on-site, communicating issues, solutions, and timelines to customers, coordinating parts, executing repairs, and following up on customer satisfaction.
• Accurately document work in work orders, service reports, photos, and recommendations; maintain records for billing, warranty, and quality tracking.
• Assist senior technicians on advanced repairs, startups, or large equipment, and begin mentoring Level I technicians by demonstrating techniques and safety practices.
• Maintain clean, organized vehicles, tools, and work areas; follow safety protocols, use PPE, and meet company standards.

Benefits

• Medical, dental, and vision coverage.
• HSA options with employer contributions in select plans.
• Company-paid basic life insurance and accidental death and dismemberment insurance.
• Paid time off and holiday pay.
• 401(k) retirement savings plan.
• Hands-on training, mentorship, apprenticeships, and certifications.
• Career advancement opportunities across nationwide operating companies.
• Performance incentives and tool allowances where applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED