On-Site Service Technician II
About The Position
The Service Technician II is a full-time, live-on-site role based at Heritage Park, an 86-unit tax credit senior community in Norco, California. The position is split between Heritage Park and Breezewood Apartments, a 156-unit tax credit property in Riverside, California, and may support sister properties based on business needs. The technician works Monday through Friday and participates in an emergency on-call rotation, including evenings and weekends. The role performs a variety of residential property maintenance and repair duties to keep the communities in good condition. The technician works closely with the Property Administrator and other property staff, completes resident service requests, prepares apartments for occupancy, maintains common areas, and helps ensure resident safety and satisfaction.
Requirements
- Hands-on experience in residential property maintenance, including plumbing, electrical, HVAC, and appliance repair.
- Knowledge of heating, cooling, and refrigeration systems, with basic preventative maintenance skills.
- Ability to use hand and power tools safely and follow safety standards and company guidelines.
- Strong written and verbal communication skills for interacting with residents, coworkers, and vendors.
- Ability to read and follow written instructions, safety labels, and installation guides.
- Organizational and time-management skills to meet deadlines and handle multiple tasks.
- Ability to detect and respond to hazards such as gas leaks, electrical issues, and water overflows.
- Problem-solving skills and ability to handle difficult situations professionally.
- Flexibility to work in a fast-paced environment with changing priorities and emergency demands.
- Ability to complete overhead work; lift, push, and pull up to 50 pounds; and lift and carry materials up to 50 pounds.
- Ability to push, pull, bend, and reach constantly; walk and stand constantly; and safely use stairs frequently.
- Ability to communicate clearly in English with coworkers, residents, vendors, and local agencies.
- Reliable transportation, a valid driver's license, and state-required automobile insurance coverage.
Responsibilities
- Complete resident work orders within 24 hours and document completed services clearly.
- Inspect vacant apartments, assess necessary repairs, and report findings to the Property Administrator.
- Prepare vacant apartments for new residents by ensuring plumbing, electrical systems, doors, windows, flooring, and appliances are operational.
- Install fixtures such as window blinds, ceiling fans, locks, and light switches while following safety and quality standards.
- Perform general maintenance, including caulking, re-keying locks, and repairing or replacing plumbing and electrical components.
- Maintain an accurate inventory of parts and tools, order supplies as needed, and keep workshops organized and safe.
- Learn and use property management software systems to handle maintenance requests and operational tasks.
- Keep common areas, laundry rooms, pools, and parking areas clean, well-lit, and safe.
- Participate in the emergency on-call rotation, including evenings and weekends.
- Respond to resident requests professionally and respectfully.
- Report suspicious activity and ensure safety devices function properly.
- Collaborate with the Leasing Office and Groundskeeper, and assist with property upkeep when needed.
- Perform other duties as directed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
