Service Technician II

COVE PROPERTY • Towson, MD

11d • $25 - $26

About The Position

The Service Technician II addresses repair requests, performs preventative maintenance, prepares residential units for new occupancies, and supports property service management and capital improvement projects. The role also contributes to team development and training, requires strong problem-solving skills and a commitment to outstanding customer service, and requires compliance with applicable federal, state, and local regulations.

The technician performs maintenance and repairs involving HVAC, electrical, plumbing, carpentry, appliances, painting, apartment turnovers, and general upkeep. The position includes responding to work orders, assisting with apartment renovations, maintaining a clean shop, and performing on-call and inclement-weather duties as required.

Requirements

• High school diploma or equivalent.
• HVAC certification.
• Proven skills in HVAC, plumbing, electrical work, and carpentry.
• Availability for on-call emergency response outside standard hours.
• Valid driver’s license and personal vehicle.
• Clear and effective communication skills.
• Ability to present a positive, professional image.
• Physical agility for moving around properties and performing maintenance tasks, including climbing, maneuvering around grounds, sitting, squatting, and bending; ability to lift up to 50 pounds.

Nice To Haves

• Yardi software experience.

Responsibilities

• Follow organizational guidelines and procedures, act ethically and with integrity, and take accountability for decisions and actions.
• Use, maintain, and store work materials safely and properly; uphold company values and policies.
• Communicate clearly and honestly with customers, residents, prospects, vendors, team members, and supervisors; follow verbal and written instructions and report low supply stock.
• Respond promptly and effectively to service requests and work orders, including repairs to drains, toilets, outlets, light fixtures, blinds, appliances, door hardware, drywall, and paint.
• Perform maintenance work involving HVAC, electrical systems, plumbing, carpentry, appliance repair, painting, apartment turnovers, and general upkeep.
• Assist with apartment renovation tasks, including cabinet, hardware, and countertop installation.
• Maintain shop cleanliness.
• Perform on-call duties and inclement-weather duties as required.
• Complete Fair Housing, Preventing Harassment, and other assigned core courses upon hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED