Service Technician I

AREY Group•Macon, GA

About The Position

The Housekeeper/Service Technician I maintains the appearance of the community’s interior features, grounds, amenities, and loft interiors, helping keep the property clean, safe, and welcoming. Duties may also include exterior cleaning. The role supports preparing vacant lofts for new residents and completing tasks assigned by the Maintenance Supervisor or Community Manager. It involves frequent walking throughout indoor and outdoor areas, resident interaction, and work in a professional office environment.

Requirements

  • High school diploma-level education or above.
  • Attention to detail and exceptional follow-through.
  • Ability to multitask in a fast-paced, changing environment.
  • Ability to walk extensively through indoor and outdoor community areas several times each day.
  • Valid driver’s license and adequate car insurance.
  • Reliable transportation.
  • Availability to work weekends, holidays, and evenings as needed.
  • Professional appearance and demeanor.
  • Ability to work in a stressful environment and peacefully with coworkers and residents.
  • Ability to lift up to 150 pounds.
  • Ability to occasionally stand, walk, sit, handle or feel objects, tools, or controls, reach above the shoulder, climb stairs, talk, and hear.

Responsibilities

  • Clean community common areas, including office space, amenities, and common-area restrooms.
  • Inspect the community in person throughout the day, removing litter and debris and keeping common areas, office space, and amenities neat.
  • Remove trash and remaining items from vacant lofts before cleaning; transfer trash to the dumpster or storage area and maintain the storage area.
  • Perform complete cleaning of vacant lofts to ensure they are move-in ready.
  • Complete requests assigned by the Maintenance Supervisor and/or Community Manager and assist with preparing lofts for new residents.
  • Distribute notices and communications to residents as needed.
  • Report observed hazards or potentially dangerous situations involving residents, team members, guests, or others to appropriate supervisors.
  • Provide respectful customer service, answer resident questions, respond sensitively to complaints about maintenance services, and engage with residents face-to-face.
  • Attend and participate in routine safety meetings, complete required OSHA and other safety-related training, and report accidents and incidents promptly and accurately.
  • Meet attendance, punctuality, and physical-demand expectations in accordance with company policies.
  • Perform other job-related duties as assigned.

Benefits

  • 12 paid holidays, plus a birthday holiday and floating holiday.
  • Three weeks of paid time off in the first year of service, with a tiered structure that advances based on tenure.
  • Cell phone stipend.
  • Comprehensive medical, dental, and vision plans, available the first day of the month after hire.
  • Company-paid life insurance.
  • Tuition reimbursement for certifications and licensing.
  • Company bonus plans.
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