Service Technician I
About The Position
The Service Technician I assists with oversight of property physical assets and helps ensure customer satisfaction. The role assists in diagnosing problems and making general repairs, apartment make-readies, preventive maintenance, and property construction or rehabilitation projects. The technician demonstrates a strong commitment to internal and external customer service and represents the company professionally and courteously. The position regularly involves task-oriented manual work under direct supervision and sharing on-call responsibilities with the maintenance team.
Requirements
- Six months to one year of general maintenance and safety experience.
- Basic computer skills and knowledge required to perform job functions.
- Working knowledge of HVAC.
- Provide own industry-specific hand tools.
- Ability to lift up to 50 pounds and perform the stated physical activities, including standing, walking, bending, stooping, crawling, climbing stairs, grasping and manipulating with both hands, pushing or pulling items, and reaching overhead.
- Ability to operate a motor vehicle onsite, if applicable.
- Ability to work in all weather conditions.
Nice To Haves
- High school diploma or GED is a plus.
Responsibilities
- Use industry-specific technology to ensure repairs and replacements are completed promptly and units are restored to move-in-ready condition within company standards.
- Complete maintenance requests, replacements, and upkeep in accordance with company standards, including work on exterior grounds and common areas, troubleshooting HVAC, and assisting with apartment make-readies.
- Help identify and correct hazardous community conditions and liabilities, and report hazards to the Community Manager and Service Manager.
- Help ensure preventive maintenance programs are followed and documented according to BH program guidelines.
- Maintain and secure property-issued tools.
- Post notices to vacate and other community communications, if applicable.
- Share on-call responsibilities with the maintenance team, including during inclement weather, and respond to resident requests according to company standards.
- Comply with OSHA and other safety requirements, as well as applicable maintenance codes and internal policies, initiatives, and systems.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
