Service Technician I

National Carwash Solutions•Cleveland, OH

9d•Onsite

About The Position

The Service Technician I (STI) works on-site to perform fundamental preventive maintenance and minor repairs on National Carwash Solutions car wash equipment and accessories. Under direct supervision, the technician learns core troubleshooting and maintenance procedures, with an emphasis on safe work practices and accurate documentation. This is a field-work role involving daily travel throughout an assigned geography. Qualified candidates may be considered for a Service Technician II or III position based on experience. The technician performs basic service work, assists with repairs and adjustments, inspects and tests equipment, and provides customers with basic operating and maintenance information. The role also involves maintaining service records, inventory, and compliance with applicable safety and regulatory requirements. Physical demands include lifting up to 75 pounds, prolonged standing, sitting, reaching, stooping, kneeling, and crouching, climbing ladders, and exposure to varying environmental conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma.
Demonstrable interest and aptitude in mechanical, plumbing, and electrical work through school or hobbies, including experience using meters and AC/DC power supplies.
Ability to use basic math and writing skills.
Clean driving record: no more than three moving violations in the past five years; no more than two preventable, at-fault accidents in the past five years; no impaired-driving convictions in the past five years and no charges currently pending.
Maintain a valid driver’s license.
Ability to travel daily throughout the assigned geography.
Ability to comprehend and interpret equipment, operating, and maintenance manuals and instructions.
Ability to work independently or as part of a team.
Commitment to customer satisfaction and ability to adapt and respond to different personalities.
Basic computer skills and email communication.

Responsibilities

Perform basic service work on vehicle wash equipment and accessories, including fundamental troubleshooting of electrical, electronic, and mechanical problems to identify needed corrective action.
Assist in replacing, repairing, or adjusting parts and systems as necessary.
Inspect, calibrate, and check chemicals under supervision.
Run equipment through cycles to check basic system functioning and inspect equipment to ensure proper operation.
Provide customers with basic information about proper equipment operation and general maintenance.
Keep the Direct Manager or Supervisor informed of problems or difficulties.
Maintain up-to-date knowledge of equipment changes and modifications through training seminars, maintenance manuals, and service bulletins.
Complete work orders, expense reports, and daily or weekly time logs accurately.
Comply with service policies and procedures.
Assist in advising customers about necessary service work and basic replacement recommendations for worn or damaged parts.
Deliver parts or supplies to customers when needed.
Assist in maintaining proper parts inventory on service vehicles.
Comply with applicable OSHA, EPA, and local regulatory requirements, as well as company safety policies.