Service Technician I
About The Position
The Service Technician I assists with oversight of the property’s physical assets and helps ensure customer satisfaction. The role assists in diagnosing problems, making general repairs, preparing apartments for move-in, carrying out preventive maintenance, and supporting construction or rehabilitation projects. The technician demonstrates commitment to internal and external customer service and represents the company professionally and courteously. The position performs maintenance and upkeep of units, grounds, and common areas; troubleshoots HVAC; helps address safety hazards; and follows and documents preventive maintenance programs. It also includes maintaining property-issued tools, sharing on-call duties, responding to resident requests, and complying with applicable safety requirements, codes, and company policies. Work is performed regularly under direct supervision and involves manual, task-oriented duties.
Requirements
- Six months to one year of general maintenance and safety experience.
- Basic computer skills and knowledge to perform job functions.
- Working knowledge of HVAC.
- Ability to regularly perform manual, task-oriented work under direct supervision.
- Provide own industry-specific hand tools.
- Ability to lift up to 50 pounds; maintain full range of motion; continually stand, walk, bend, stoop, crawl, and climb stairs; frequently grasp and manipulate with both hands; push or pull items; and reach overhead.
- Ability to operate a motor vehicle onsite, if applicable.
- Ability to work in all weather conditions.
Nice To Haves
- High school diploma or GED is a plus.
Responsibilities
- Use industry-specific technology to ensure repairs and replacements are completed promptly and units are restored to move-in-ready condition within company standards.
- Complete maintenance requests, replacements, and upkeep for apartments, exterior grounds, and common areas, including HVAC troubleshooting and assistance with apartment make-readies.
- Help identify and correct hazardous community conditions and liabilities, and report hazards to the Community Manager and Service Manager.
- Help ensure preventive maintenance programs are followed and documented according to BH guidelines.
- Maintain and secure property-issued tools.
- Post notices to vacate and other community communications, if applicable.
- Share on-call responsibilities with the maintenance team, including during inclement weather, and respond to resident requests according to company standards.
- Comply with OSHA and other safety requirements, applicable maintenance codes, and internal policies, initiatives, and systems.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
