Service Technician I

National Carwash Solutions•Detroit, MI

12d•Onsite

About The Position

The Service Technician I (STI) works on-site to perform fundamental preventive maintenance and minor repairs on National Carwash Solutions car wash equipment and accessories. The role focuses on learning core troubleshooting and maintenance procedures under direct supervision, with an emphasis on safe work practices and accurate documentation. It is field work requiring daily travel within the assigned geography. Qualified candidates may be considered for a Service Technician II or III position based on experience.

Requirements

High school diploma.
Demonstrable interest and aptitude in mechanical, plumbing, and electrical work through school or hobby interests, including using meters and AC/DC power supply.
Ability to use basic math and writing skills.
Clean driving record: no more than three moving violations within the past five years and no more than two preventable, at-fault accidents within the past five years.
No impaired driving convictions within the past five years and no charges currently pending.
Must maintain a valid driver’s license.
Ability to travel the assigned geography daily.
Ability to comprehend and interpret equipment, operating, and maintenance manuals and instructions.
Ability to work successfully independently or within a team.
Commitment to customer satisfaction and ability to adapt and respond to different personalities.
Basic computer skills and email communication.

Responsibilities

Perform basic service work on vehicle wash equipment and accessories, including fundamental troubleshooting of electrical, electronic, and mechanical problems to identify needed corrective action.
Assist in replacing, repairing, or adjusting parts and systems as necessary.
Inspect, calibrate, and check chemicals under supervision.
Run equipment through cycles to ensure basic system functioning.
Inspect equipment to ensure proper function.
Provide basic information to customers regarding proper operation and general maintenance of equipment.
Keep the Direct Manager or Supervisor informed of problems or difficulties.
Maintain up-to-date knowledge of equipment changes or modifications through training seminars, maintenance manuals, and service bulletins.
Complete work orders, expense reports, and daily or weekly time logs accurately.
Comply with all service policies and procedures.
Assist in advising customers of necessary service work and basic recommendations regarding replacement of worn or damaged parts.
Deliver parts or supplies to customers when needed.
Assist in maintaining proper inventory of parts on service vehicles.
Comply with applicable OSHA, EPA, local regulatory laws, and company safety policies.