Service Technician Apprentice, B, A

Montana-Dakota Utilities Co.•Boise, ID

About The Position

Responsible for placing safety as the #1 priority in day-to-day work for self and others. Services, adjusts, and inspects gas appliances and equipment for safe operation; installs and maintains meter sets; and responds to customer calls and emergencies. The role may also include meter reading, line locations, collection of delinquent bills, investigating high-bill complaints, and helping customers use gas service properly, efficiently, and economically. The qualified candidate must live in the greater Boise/Meridian area and within the boundaries of the emergency standby coverage area. The role requires compliance with applicable natural gas codes and the ability to work other shifts as scheduled, including callout and standby, and to assist with gas-related emergencies. Apprentice Service Technician wages are $34.07 per hour; Service Technician B wages are $39.25 per hour; and Service Technician A wages are $41.95 per hour. Application deadline: November 1, 2026.

Requirements

Working knowledge of heating and ventilation systems, normally acquired through completion of a post-secondary HVAC vocational certification program.
Strong customer service focus and willingness to perform diverse responsibilities in gas distribution.
Valid driver’s license and safe driving record.
Ability to learn and comply with all national, state, and city codes pertaining to natural gas service work.
Ability to work other shifts as scheduled, including callout and standby, and respond to and assist with gas-related emergencies.
Attention to detail and ability to prioritize work and complete it accurately with limited supervision.
Must live in the greater Boise/Meridian area and within the emergency standby coverage area.
Must be legally authorized to work in the United States; sponsorship is not considered.
Subject to pre-employment drug testing and background checks.

Responsibilities

Place safety as the top priority in day-to-day work for self and others.
Service, adjust, and inspect natural gas appliances and equipment for safe operation.
Provide gas service, including handling service calls, gas leak investigations, customer turn-ons and turn-offs, gas piping, and meter installation and change-outs within applicable guidelines.
Install and maintain meter sets.
Respond to customer calls and gas-related emergencies.
Perform locates on the underground piping system as required.
Assist with meter reading and collection of delinquent bills.
Investigate high-bill complaints and assist customers with proper, efficient, and economical use of gas service.
Learn and comply with national, state, and city codes pertaining to gas service work.
Perform other tasks and special projects as assigned.
Protect networks, devices, programs, and data from cyberattack, damage, or unauthorized access.