Apprentice Service Technician

Securitas Technology Corporation • Seymour, CT

11d • $18 - $25

About The Position

Securitas Technology, part of Securitas, provides integrated security solutions. The Apprentice Service Technician role is part of a one-year apprentice program developed with the Security Industry Association and approved by the U.S. Department of Labor. The program combines hands-on experience, virtual training, and industry mentorship to build practical skills in low-voltage electronic security systems. Apprentices receive pay adjustments at each milestone and a $2,000 graduation bonus. Upon completion, apprentices are promoted to a technician level, with opportunities for further growth within Securitas Technology in the United States.

Responsibilities

• Perform preventative maintenance on intrusion, video, access control, fire, and integrated systems.
• Test, inspect, and clean equipment, including DVRs and video devices.
• Inspect, test, and replace wireless and control-panel batteries.
• Ensure access-control devices are working properly.
• Test and inspect intrusion points, communication and backup signals, vaults, safes, and ATMs.
• Clean and focus video cameras.
• Document inspections and complete checklists for each preventative maintenance call.
• Ensure all points have been tested and restored, and verify that all alarm signals have been received.
• Contact customers to schedule calls and provide estimated arrival times.
• Escalate problems when appropriate and communicate serious problems to the appropriate team members.
• Accurately report preventative maintenance service-ticket data.
• Interact professionally with customers to foster positive customer relations.
• Maintain effective communication with mentors and team members.
• Develop working knowledge of operating standards, practices, and procedures.
• Organize and manage truck-stock parts and tools.
• Attend in-person and virtual training courses.
• Complete weekly status reports, evaluations, and testing.
• Perform additional duties as assigned.

Benefits

• Medical, dental, vision, life, critical illness, and hospital indemnity coverage
• Company-paid short-term and long-term disability
• 401(k) with 60% match up to 6% of salary
• Paid vacation, holiday, and sick time
• Educational assistance
• Growth opportunities
• Employee discounts on travel, equipment, and more
• $2,000 graduation bonus
• Pay adjustments at each program milestone

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed