Service Technician Apprentice, B, A

Energize My Career•Boise, ID

About The Position

The Service Technician Apprentice services, adjusts, and inspects natural gas appliances and equipment to ensure safe operation. The role provides gas service by handling service calls, gas leak investigations, customer turn-ons and turn-offs, gas piping, meter installation, and meter change-outs within applicable guidelines. It also involves responding to customer calls and emergencies, performing underground piping locates, and assisting with meter reading, delinquent-bill collection, and customer questions about efficient gas use. The qualified candidate is required to live in the greater Boise/Meridian area and within the emergency standby coverage boundaries. The position may involve other shifts as scheduled, including callout and standby work.

Requirements

Working knowledge of heating and ventilation systems normally acquired through completion of a post-secondary HVAC vocational certification program.
Strong customer service focus and willingness to perform diverse responsibilities in gas distribution.
Valid driver’s license and safe driving record.
Ability to learn and comply with applicable national, state, and city codes for natural gas service work.
Ability to work other shifts as scheduled, including callout and standby, and respond to and assist with gas-related emergencies.
Attention to detail and ability to prioritize work and complete it accurately with limited supervision.
Must live within the boundaries of the emergency standby coverage area, in the greater Boise/Meridian area.
Legally authorized to work in the United States; sponsorship is not considered.
Subject to pre-employment drug testing and background checks.

Responsibilities

Place safety as the top priority in day-to-day work for oneself and others.
Service, adjust, and inspect natural gas appliances and equipment for safe operation.
Provide gas service, including handling service calls, investigating gas leaks, performing customer turn-ons and turn-offs, working on gas piping, and installing or changing out meters within applicable guidelines.
Respond to customer calls and gas-related emergencies.
Perform locates on the underground piping system in accordance with requirements.
Assist with meter reading, line locations, and collection of delinquent bills.
May investigate high-bill complaints and help customers use gas service properly, efficiently, and economically.
Learn and comply with national, state, and city codes pertaining to natural gas service work.
Perform other tasks and special projects as assigned.
Take measures necessary to protect networks, devices, programs, and data from cyberattack, damage, or unauthorized access.