Service Technician 2

BIG TEX TRAILER MANUFACTURING LLC•Bakersfield, CA

15d•Onsite

About The Position

The Service Technician 2 organizes and maintains the safety of the facility’s service areas, sells parts, and performs advanced service repairs and fabrication. The role involves discussing and explaining repairs, installations, and solutions to customers, and coordinating with management to maintain an adequate supply of commonly needed shop supplies. The technician services, repairs, and installs accessories on new and used trailers, truck beds, trailer tow vehicles, and snowplows. Duties also include trailer assembly and movement, customer safety inspections, warranty work, service documentation, and supporting parts inventory activities.

Requirements

High school diploma or equivalent (GED).
Proven ability to weld using MIG and oxy-acetylene.
Valid driver’s license.
Must be available to work Monday through Saturday and overtime as needed.

Nice To Haves

Associate degree or trade school diploma preferred.
Two to three years of applicable work experience preferred.

Responsibilities

Perform service, repair, and accessory installation on new and used trailers, truck beds, trailer tow vehicles, and snowplows.
Partner with the supervisor to maintain the service schedule.
Examine, test, adjust, and repair bearings, lights, wiring, and brake assemblies on trailers and tow vehicles.
Replace and repair worn or defective parts.
Lay out and drill, screw, rivet, or weld components to repair, replace, or install parts and accessories on trailers, truck beds, tow vehicles, and snowplows.
Install wood or metal flooring.
Perform multi-point inspections to assess customers’ service and parts needs.
Confer with customers in person and by phone; write and read work orders.
Identify needed parts, estimate costs, plan work procedures using parts lists, technical manuals, and diagrams, and quote service work.
Sell parts and services.
Help customers hook up trailers.
Perform visual safety inspections, including checks of lights, safety chains, and decking.
Perform warranty service and complete required documentation.
Complete service paperwork or computer-system entries accurately and on time.
Maintain the service parts log and submit it to management as required.
Assist with store parts inventory, including purchasing parts and supplies, receiving purchase orders, and performing cycle counts.
Assemble trailers.
Park and move trailers.
Maintain organization and safety in service areas and communicate with management to maintain supplies.
Perform other duties as assigned.