Service Tech I - PHC

Lincare • Cottonwood, AZ

8d

About The Position

The Service Tech I (driver) compiles ordered pharmaceuticals, supplies, home medical equipment (HME), and oxygen, and makes accurate, timely deliveries to patients’ homes. The position may include conducting home safety evaluations and educating patients or caregivers about ordered equipment and supplies. The Service Tech sets up equipment, demonstrates safe operation and use, and obtains a return demonstration to confirm the patient’s or caregiver’s understanding.

The role also includes warehouse work such as stocking and rotating inventory, receiving and shipping, processing supplies and equipment, maintaining inventories, placing orders, cleaning equipment, and facility maintenance. Before leaving the Center, the Service Tech accurately picks or compiles orders, obtains a supervisor’s crosscheck, gathers required documentation and patient education materials, plans cost-effective routes, and calls patients or caregivers to schedule deliveries. The employee communicates if an agreed delivery timeframe cannot be met, returns delivery paperwork and a completed route sheet at the end of each day, and picks up discontinued equipment, bagging and tagging it as dirty before placing it in the vehicle’s dirty area. The delivery vehicle must be maintained according to the Fleet Management Safety Program and company policies and procedures.

Requirements

• Valid driver’s license and a good driving record.
• Working knowledge of the delivery service area and route planning.
• Familiarity with safe handling and transport of compressed medical gas.
• Strong organizational and time management skills.
• Excellent verbal communication skills.
• Availability to work flexible hours and rotate on-call responsibilities.
• Knowledge of word processing software and ability to use mobile devices such as a smartphone.
• Ability to occasionally lift and/or move up to 75 pounds.

Nice To Haves

• High school diploma or GED equivalency preferred.
• Previous delivery and/or warehouse experience preferred.

Responsibilities

• Compile and deliver ordered pharmaceuticals, supplies, HME, and oxygen accurately and on time to patients’ homes.
• Conduct appropriate home safety evaluations and provide patients or caregivers with education about ordered equipment and supplies, as needed.
• Set up equipment and demonstrate its safe operation and use.
• Obtain a return demonstration from the patient or caregiver to confirm adequate and safe knowledge of the ordered equipment.
• Assist with warehouse duties, including stocking, rotating inventory, receiving, shipping, and processing equipment and supplies.
• Accurately pick or compile ordered supplies, medications, and equipment and obtain a supervisor’s crosscheck before leaving the Center.
• Gather required delivery documentation, patient education materials, and other paperwork before leaving the Center.
• Organize delivery routes to maximize cost-effectiveness and timeliness and meet therapy and patient schedules.
• Call patients or caregivers to schedule deliveries before leaving the Center and notify them if an agreed timeframe cannot be met.
• Return required documentation for each delivery with a completed route sheet at the end of each day.
• Pick up discontinued equipment, bag and tag it as dirty, and place it in the vehicle’s dirty area.
• Maintain the delivery vehicle according to the Fleet Management Safety Program and company policies and procedures.
• Assist with inventory maintenance, shipping, receiving, placing orders, cleaning equipment, and facility maintenance.

Benefits

• Ongoing training and advancement opportunities.
• Comprehensive medical, dental, and vision coverage.
• Paid time off.
• Retirement savings.
• Tuition reimbursement.
• Employee referral program.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED