Service Tech I - PHC

Lincare • Cottonwood, AZ

7d

About The Position

The Service Tech I (driver) compiles ordered pharmaceuticals, supplies, home medical equipment (HME), and oxygen, and makes accurate and timely deliveries to patients’ homes. The role may include conducting appropriate home safety evaluations and educating patients or caregivers about ordered equipment and supplies. The Service Tech I sets up equipment and demonstrates its safe operation and use.

The position also supports warehouse operations, including stocking and rotating inventory, receiving and shipping, processing equipment and supplies, placing orders, cleaning equipment, and maintaining the facility. The employee prepares delivery routes, coordinates delivery times with patients or caregivers, maintains delivery records, picks up discontinued equipment, and follows vehicle and company safety procedures.

Requirements

• A valid driver’s license and a good driving record.
• Working knowledge of the delivery service area and route planning.
• Strong organizational and time-management skills.
• Excellent verbal communication skills.
• Availability to work flexible hours and rotate on-call responsibilities.
• Familiarity with safe handling and transport of compressed medical gas.
• Knowledge of word-processing software and ability to use mobile devices such as a smartphone.
• Ability to occasionally lift and/or move up to 75 pounds.

Nice To Haves

• High school diploma or GED equivalency preferred.
• Previous delivery and/or warehouse experience preferred.

Responsibilities

• Compile and deliver ordered pharmaceuticals, supplies, HME, and oxygen accurately and on time to patients’ homes.
• Complete appropriate home safety evaluations and provide patient or caregiver education related to ordered equipment and supplies, when applicable.
• Set up equipment and demonstrate its safe operation and use.
• Obtain a return demonstration from the patient or caregiver to confirm safe and adequate knowledge of ordered equipment.
• Perform warehouse duties, including stocking, rotating inventory, receiving, shipping, processing equipment and supplies, placing orders, cleaning equipment, and facility maintenance.
• Accurately pick or compile ordered supplies, medications, and equipment and obtain a supervisor’s crosscheck before leaving the Center.
• Gather required delivery documentation, patient education materials, and paperwork before leaving the Center.
• Organize delivery routes to support cost-effective, timely deliveries and meet therapy and patient schedules.
• Call patients or caregivers to schedule deliveries and notify them if the agreed timeframe cannot be met.
• Return required delivery documentation at the end of each day with a completed route sheet.
• Pick up discontinued equipment and place it in the vehicle’s designated dirty area after bagging and tagging it as dirty.
• Maintain the delivery vehicle in accordance with the Fleet Management Safety Program and company policies and procedures.

Benefits

• Ongoing training and advancement opportunities.
• Comprehensive medical, dental, and vision coverage.
• Paid time off.
• Retirement savings.
• Tuition reimbursement.
• Employee referral program.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED