Service Team Member - 6131
About The Position
The Service Team Member ensures “Best in Class” customer service from start to finish. The role helps prepare food, keeps the restaurant clean, greets and assists customers, processes orders efficiently, uses suggestive selling, and handles payment and cash transactions accurately and professionally. Team members collaborate with restaurant colleagues and management to meet operational goals, maintain a positive work environment, and uphold company standards. Food preparation follows company recipes and procedures and may include assembling menu items, shredding chicken, preparing salsa or dressing, and packing condiments. Prior customer or food service experience is preferred but not required.
Requirements
- Previous customer service or food service experience is preferred but not required.
Nice To Haves
- Previous experience in customer service or food service.
Responsibilities
- Collaborate with restaurant team members and management to achieve operational goals, maintain a positive work environment, and uphold company standards.
- Greet and assist customers with their orders in a friendly and helpful manner.
- Strive to meet or exceed customer expectations and satisfaction.
- Help prepare food items in strict compliance with company recipes and procedures, including assembling menu items, shredding chicken, preparing salsa or dressing, and packing condiments.
- Process and assemble customer orders efficiently, accurately, and on time.
- Use suggestive selling to complete the customer experience and increase sales.
- Maintain cleanliness.
- Handle payment and cash transactions accurately and professionally.
Benefits
- Competitive pay
- No overnight hours
- Employee discount on food
- Career growth potential; the company promotes from within
- Flexible schedule
- Medical, dental, and vision insurance
- Paid sick time
- Employee Assistance Program
- Flexible spending accounts
- Legal insurance
- Pet insurance
- 401(k) plan with match and immediate vesting for participants age 21 or older
- Discounts on theme parks, movie tickets, sports events, hotels, and more
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
