Service Supervisor

Thalhimer Multifamily • Richmond, VA

6d • Onsite

About The Position

Join Our Team as a Service Supervisor at The Commodore in Richmond, VA! Thalhimer is seeking a motivated and skilled Service Supervisor to oversee apartment maintenance at The Commodore in Richmond, VA. This full-time position offers a dynamic and rewarding environment, where no two days are the same. Enjoy competitive pay, generous benefits, and a $1,000 sign-on bonus! At Thalhimer, we are a team of passionate professionals committed to delivering exceptional results. We put people at the heart of everything we do, creating a work environment where your contributions are recognized and valued. As a Service Supervisor, you'll lead the maintenance efforts for The Commodore property, ensuring that our apartments and facilities remain in excellent condition. Each day will present a variety of tasks-from overseeing apartment work orders and turnovers to performing repairs on HVAC systems, plumbing, appliances, and electrical issues. Your skills and leadership will be essential in ensuring that our residents enjoy a comfortable and well-maintained living environment.

Requirements

• 3 - 5+ years of experience in residential property maintenance (or similar fields)
• CFC and HVAC certification required
• Strong training in plumbing and electrical systems
• Expertise in general apartment maintenance (HVAC, plumbing, appliances, electrical)
• A valid driver's license and the ability to travel to between properties if needed
• Strong leadership and communication skills
• A positive, solution-oriented attitude and exceptional problem-solving abilities

Nice To Haves

• A standout Service Supervisor leads by example-confident, accountable, and solutions-driven.
• You'll succeed by proactively managing maintenance operations, mentoring your team, and driving safety and compliance.
• You understand every technician's role and support their success through training, delegation, and technical oversight.
• You're organized, responsive, and committed to excellence in both resident satisfaction and property performance.

Responsibilities

• Overseeing and completing apartment maintenance and repairs
• Managing work orders and apartment turnovers
• Performing preventative maintenance to keep all systems running smoothly
• Leading maintenance team members, providing guidance and support
• Maintaining a high standard of customer service and property upkeep

Benefits

• medical
• dental
• vision
• paid leave
• 401(k) plan
• Employee Stock Ownership Plan (ESOP)
• $1,000 sign-on bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed