Service Supervisor

Continental Properties•Palmetto, FL

12d•$31 - $35•Onsite

About The Position

Continental Properties is looking for a motivated and empowered Service Supervisor at their beautiful Authentix Robinson Gateway residential apartment community in Palmetto, FL. Our supervisors are instrumental in maintaining facility operations, creating new efficiencies and developing standards that have a positive impact on resident renewals and customer satisfaction. You will foster a collaborative work environment and encourage the maintenance team to provide great customer service. You will report to our Community Manager.

Requirements

2+ years of experience in a multifamily maintenance supervisory role with strong knowledge across HVAC, plumbing, pools, carpentry, drywall, building exteriors, and appliances.
EPA and CPO certifications required.
Physically capable of meeting the demands of the role—bending, lifting up to 100 lbs independently (up to 250 lbs with assistance), and comfortable using technology like computers, tablets, and phones to stay connected and get the job done.

Responsibilities

Take pride in the property's overall appearance by regularly walking the grounds to ensure top-notch curb appeal, while delivering outstanding customer service with a courteous, professional approach in every interaction.
A team player with a 'no task is too small' mindset! Willing to roll up your sleeves and do whatever it takes to keep the community looking great and residents happy, even when the work isn't glamorous.
Diagnose and repair a wide range of maintenance needs including HVAC, electrical, plumbing, appliances, carpentry, flooring, and more to keep our community running smoothly and making residents comfortable.
Maintain the overall appearance and safety of the property by performing grounds upkeep, pressure washing, painting, trash removal, and stepping in for additional needs like unit touch-ups and snow removal (in applicable states).
Use software and mobile apps daily to manage, track, and complete work orders and keep everything running efficiently.
Be the driving force behind a thriving community by building strong vendor partnerships, keeping budgets in check, and empowering your team with the support and training they need to succeed.
Drive and participate in a sense of ownership of the physical and financial success of the community.

Benefits

Career Growth: Tools, training, and opportunities for a meaningful career with long-term growth potential.
Learning & Development: Paid professional memberships, certifications, and tuition reimbursement.
Mental Health & Wellness: Comprehensive mental health support including 8 free counseling sessions per year and access to additional wellness resources.
Balance: Generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months.
Community & Connection: Informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture.
Culture of Belonging: Commitment to Inclusion, Diversity, Equity, & Allies (IDEA), You Belong Here Initiative, and Business Resource Groups.
On-Site Living: Discount on on-site apartments.
Performance Incentives: Additional earning potential on new leases and renewals, quarterly and year-end bonuses based on community performance.
Industry-Leading Benefits: Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance.
Family Support: 6-weeks paid parental leave and family-forming & fertility resources (up to 12-weeks leave for birth mothers).