Service Supervisor

Papé GroupPonderay, ID
$74,222 - $988,266Onsite

About The Position

Pape’ Machinery, a premier capital equipment dealer in the West, is seeking a member to lead our Service team at Ponderay, ID branch. At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family. Make a difference. Grow your career. Join the Pape’ Team!

Requirements

  • Prior experience as a mechanic with knowledge of Agriculture equipment, preferably John Deere.
  • Prior operational experience with an understanding of budgeting, staffing, and personnel procedures.
  • Computer skills, including Microsoft Office suite.
  • Leadership skills and mindset.
  • Ability to maintain good customer and employee relations.

Responsibilities

  • Supervision and management of all shop processes, financials, mechanic development, and customer satisfaction.
  • Ensure that the service staff manages the work order process in a manner that produces consistency, efficiency, and maximizes customer communication.

Benefits

  • 401(k) & Roth 401(k) Retirement Plans with Company Match
  • Medical, Dental, Vision and Prescription Insurance
  • Flexible Spending Accounts (Flex Plans)
  • Life Insurance
  • Short- and Long-Term Disability Insurance
  • Employee Assistance Program
  • Online and Instructor-Led Training
  • Tuition Reimbursement for Training Programs
  • Progressive Vacation Plans
  • Sick Leave
  • Paid Holidays
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