Service Squad - PT
About The Position
Big Al’s is hiring bartenders and servers to provide guests with a first-class experience in a fast-paced, team-based restaurant and entertainment environment. The role includes making and serving drinks, taking and delivering food orders, processing payments, maintaining clean and organized service areas, and helping with bar and keg-room duties. Team members also support opening and closing tasks and follow applicable safety and alcohol-service rules. The position is based at the Ontario, California location and pays $16.90 per hour, with eligibility for tips. Applicants must be available to work weekends, nights, and holidays, and must be at least 21 years old (19 or older in Idaho). The work involves extended time on your feet, lifting, bending, reaching, and pushing, and may include warm, humid conditions and loud noise. Reasonable accommodations may be available for team members with disabilities. Big Al’s describes itself as a family-owned company that began in 2006 and has five locations across the West Coast. It emphasizes a welcoming, inclusive workplace and opportunities for team members to contribute ideas and grow into management roles.
Requirements
- Serving or bartending experience.
- Experience using a POS system; Toast experience is a plus.
- Friendly, confident, and comfortable interacting face-to-face with guests.
- Strong guest-service skills.
- Ability to work collaboratively as part of a team.
- Ability to process sales transactions and upsell.
- Commitment to safety.
- Ability to obtain Food Handlers and Alcohol Serving Certifications.
- Availability to work weekends, nights, and holidays.
- Must be at least 21 years old; applicants in Idaho must be at least 19 years old.
- Ability to stand for extended periods and perform bending, reaching, pushing, and lifting duties, with reasonable accommodations as applicable.
Nice To Haves
- Experience with the Toast POS system.
Responsibilities
- Promote Big Al’s offers and help create an enjoyable guest experience.
- Run drinks and serve guests.
- Take food orders and deliver food.
- Handle guest payments and sales transactions.
- Keep lanes, tables, glassware, and other service areas clean.
- Stock, organize, and prepare drinks at the bar.
- Help with keg-room duties and lift kegs with teammates when needed.
- Follow safety procedures and alcohol-service rules.
- Assist with opening, closing, and other team tasks.
Benefits
- Discounts on food and drinks during shifts.
- Tips in addition to hourly pay.
- Medical coverage for full-time employees, plus dental and vision plans.
- Supplemental short-term disability insurance.
- Employer-paid life insurance of $15,000.
- 401(k) with company match.
- Opportunities to volunteer in the community.
- Paid hands-on training and ongoing career development.
- Opportunities to grow into management roles, with promotion from within.
- Free bowling for the employee and a guest.
- Access to a team member assistance program (EAP).
- Thanksgiving and Christmas off.
- Voluntary pet insurance.
- Employee recognition program with cash rewards.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
